iPhone 17 unable to find Roon Core while other devices can (ref#WFK2D3)

Support
1

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Nucleus*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

Hi
While Roon is ok wiz my iPhone 12 or Mac book ( roon is running on a SilentÀngel Rhein) , my new iPhone 17 is unable to find it 🧐

2

Hello @jeancharlescouet ,

Can you please navigate to iOS Settings → Apps → Roon, and ensure that Local Network Access is turned on?

3

Hi @jeancharlescouet,

Let us know if you’ve been able to run through the above response. Thank you!

4

This thread is now closing due to inactivity and to ensure that the Support section stays up-to-date.

To ensure you’re equipped to troubleshoot from here:

  1. please double-check that Local Network access is permitted for Roon on iOS by following the steps @noris shared two posts above.

  2. go to Settings → WiFi and click on your network. Unselect the option for Private WiFi Address, in case it’s interfering with Roon’s device discovery.

lf you need to request additional help, simply reach out in a new tech support request here (select “other” and reference this thread URL):

We’ll merge the conversations accordingly. Thank you and happy listening.