Just got started on 14 days trial. Almost every time i try to connect with my Iphone 7 I get the message “Lost connection” There is no problem with the core on my Mac Book Pro.
My system:
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
Iphone 7
Naim Nova
Vortexbox/Zen machine
Sagem Fast 3686 v2 router
Hi @Klaus_Hansen ----- Thank you for the report and sharing your feedback with us. Both are very appreciated!
Moving forward, to help aide in our understanding of what could be going on with your iPhone 7, may I very kindly ask you to please provide the following:
Was the device ever able to connect to your core machine?
Do you have “accept connections from remote” enabled on your core machine?
Have you tried reinstalling the application on the remote?
When you are presented with the “lost connection” screen on the iPhone does any of the following allow the device to connect…
Manually entering the IP address of the core machine on the remote.
TEST #1:
-Shut down your Core
-Open Roon on your Remote
(Tip: If you are using a phone, make sure you keep it awake)
-Roon should be on the “Searching For Core” screen
-Start up the Core
TEST #2:
-Start up your Core
-Open Roon on your Remote
(Tip: If you are using a phone, make sure you keep it awake)
-Kill the Roon app
(Tip: If you are using Android please go to Settings > Apps > Roon > Force Stop)
-Restart Roon on on your Remote
-Eric
It seems to be running better now after I did test 1 and test 2
Hi @Klaus_Hansen ----- Just wanted to touch base and see how things have been holding up since your last update. Let me know, thanks!
-Eric
It seems to be ok.