iPhone not connecting to core

Roon Core Machine



Worked fine until I tried to connect with ARC from my office. Now…no luck connecting to the core. turned firewall off. Still no luck.

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Hey @Tom_Gerken,

You have my sincerest apologies for the delayed response here, we’ve been dealing with a higher-than-usual volume following our release and we’re working as quickly as we can to get back to everyone.

Are you still running into issues with getting Arc set up outside of your home network? If so, we’ll need you to finish filling out the needed system information on your original post. If you’re able to share the error code found in your roon core settings>roon arc, that would be helpful as well :+1:

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