What best describes your playback issue?
· A connected audio device is not appearing in Roon
What type of Zone is affected by this problem?
· *Directly-connected Zones* are affected.
Is your RoonServer machine running MacOS 15 Sequoia or above?
· I still can't see my endpoints as available Zones.
Is the affected network Zone connected with Ethernet or WiFi?
· WiFi
Which network audio protocol is the Zone using with Roon?
· RoonReady
Does the device show up at all in Roon Settings -> Audio?
· No, it does not show up there
Does the device play audio from another source when using the same connection?
· The device has no problems with another audio source
Have you checked that Roon is whitelisted in any firewalls?
· I've checked the firewall and the issue remains
Since you are using a network connection to the device, please ensure that your RoonServer is on the same subnet as the device
· My devices are on a single subnet but is not visible to Roon
Do you have a complex network setup?
· I have a *mesh network* with devices connected to multiples points
Your local network might need some re-arranging to support Roon.
· None of the suggestions have helped me. I'd like to submit a support request.
Do you have an approximate timestamp of when the issue last occurred?
· Today but never worked with my new iPhone
What are the make and model of the affected audio device(s) and the connection type?
· Apple iPhone 17 Pro Max connected to the same network as the Roon Server, other network connected audio devices work fine
Describe the issue
I can not see my new iPhone in my Roon Audio Devices (both on my wifi network)
Running Roon Server on a Mac under the current MacOS - iPhone 17 Pro Max current iOS - All other devices are showing and working fine - Use Tailscale but it is turned off - the iPhone is playing other audio fine including using Roon (connected to WiFi) to other Roon devices - I have restarted Roon, rebooted my Mac, rebooted my iPhone ---- thank you.. Carl
Describe your network setup
Spectrum modem, TP-Link router (version 3.9.256) (Delco app) mesh network running fine, Mac running Roon Server & iPhone 17 Pro Max are connected to the same network
