iPhone X crashing on 13.2

Support
1

Hi there,
Same story as above…
The iOS app keeps crashing and only works after a hard restart on iPhone X, IOS 13.2

Thanks!

3

Hi @Danny_G,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

How long do things work after a reboot before it starts crashing again? Is there anything in particular that seems to trigger the crash?

4

After the hard restart, it works for a few hours… The scenario repeats the next time I actively play w the IOS app.

5

Hi @Danny_G,

Can you provide some information about your network and Core machine?

The next time this happens, can you make a note of the time that the crash occurs? Respond here with that time and we’ll enable diagnostics.

Thanks!

6

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