Is the network storage displayed correctly after restoring from a backup? (ref#HT24LA)

Support
1

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

After a message that a backup did not work, I reinstalled the roon software, before I had previously renamed the old settings.
Roon now only shows me the internal music on the macbook, no longer the data on the synology DS214play network storage.
If I restore an older backup, will this connection be restored? Or do I have to add the connection to the network storage back first?
Thank you for the answer!

Describe your network setup

Roon Core Machine
Macbook Pro (15“, 2017, Core i7, 16 GB RAM, 500 GB); MacOs Ventura 13.6.7

Networking Gear & Setup Details
Router: Fritz!Box 7530 FRITZ!OS 07.57
Synology DS214play
Ethernet

Connected Audio Device
Linn Majik DSM 2009 variant, software version 4.107.544, connected ethernet

Number of Tracks in Library
14k Tracks

2

Hi @Guenther_Koch,
Restoring a backup should be fine as long as nothing on your Synology has changed.

4

Restoring a backup from an external hard drive does not work. It quits after about 60% – backup failed. What can I do?

5

We need to take a look at your Roon logs. Please use the directions found here and send over a set of RoonServer_logs to our File Uploader?

6

I’ve uploaded the files.

7

I found this in your logs. Can you check to ensure there is enough remaining space on your server? If that’s not the problem then your backup may be corrupted.

07/07 14:32:05 Warn: [backup] restore, manifest file is corrupt: b_20240620000001_[personal information removed] - System.IO.IOException: No space left on device : '/Users/guesmacbookpro/Library/RoonServer/.restore_tmp/Database/Core/'
8

Thank you Daniel! With more free space things go right :wink:

9

Great! I’ll mark this as solved then.

10

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.