Is there an issue with Tidal?

Am unable to login to Tidal via Roon. It sends me to the Tidal login screen, I login, it returns me back to Roon but I get the message “Failed to Reconnect. Please retry later. There was an error authorizing with Tidal: Unauthorized. Please try again”.

Needless to say, retrying gives the same result. I removed my Tidal account from Roon, then tried again with same result.

Is this an issue between Roon and Tidal?

I just started a Tidal playlist to check and it is working here in Texas. Could still be an issue where you are located.

Thanks. I think it was a temporary thing. I was able to login now (a bit over an hour after I posted originally)

Well I have th same issue currently. Login in tidal works. But back in roon „failed to connect“

Hi @mkdd

Your post indicates you require assistance from Roon technical support.

To equip the Roon Technical Support team to assist you directly, please follow this link to provide the details of your case to Technical Support: Technical Support Request

Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.

Your responses will create a ticket on Roon’s support tracking system and auto-generate a Community thread in the appropriate section.

Because this Community thread will be in a public forum, please do not include any personal information, such as your email address, postal address or telephone number in your submission.

Thank you.

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