Issue accessing Nucleus USB storage via Windows File Explorer (ref#2B549B)

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1

Select your Nucleus model from the list below

· Nucleus Rev A

I'm having trouble with my Nucleus hardware

· Other

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· The Nucleus boots up and I can connect to it in the Roon app without issue, but I have a question about configuration/storage/attached devices

Describe the issue

I’m running windows 11 Pro. I have ruined up and running. I have my nucleus with USB attached storage. I can access the Nucleus web interface, And the attached storage is available to play in room. The only problem I’m having is that I am unable to access the attached storage via Windows file explorer. Whenever I do that, it asked me for a password. I have checked windows credentials and updated the password for the nucleus there but it’s still will not allow me to access it.

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With the Windows 11 24H2 update, Microsoft introduced changes to network authentication with SMB: by default, it is not possible anymore to connect anonymously with guest/guest, which is why it now pops up a password dialog. (Home edition got this with 24H2, some other editions had it even before).

However, at this time, ROCK continues to use guest/guest, so you need to reenable this in your Windows client. Microsoft explains this here:

Note: The steps 1-5 of this solution are for NAS where you can create a log-in account with authentication by username and password. You can’t do that on ROCK, and therefore the solution for this starts at step 6 (re-allow guest/guest log-in on the Windows client)

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Hi @Jordan_Jacobs,
Thanks for writing in to ask about this issue. @Suedkiez is correct about the changes to Windows. Please let us know if you need anymore help with this!

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