Core Machine (Operating system/System info/Roon build number)
Sonictransport I5
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Netgear Nighthawk X6S AC4000, netgear gs324switch, Everything hard wired in using ethernet cables and fiber optic cables for opticalrendu
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Cambridge Audio CXN 2 streamer with OpticalRendu in USB port
Description Of Issue
Everything worked great but now I receive a message that there was an issue opening your database. Unable to open roon. Any help would be appreciated.
beka
April 21, 2021, 9:39pm
2
Hey @john_couger ,
I am so sorry that your post didn’t get the attention it deserved until today. I hope it is not too late. And please, accept my apology for our delay
I was wondering if you’re still running into this error? We’d love to help.
Please help me too. I have the same problem. I did report it a couple of days ago but have not received a response.
Thanks
beka
April 26, 2021, 8:11pm
4
Hey @Randy_Hatcher1 ,
Thanks so much for creating your own thread. It looks like Noris, one of our technicians is already helping:
Thank you for directing my inquiry to the correct route. My setup includes a cable modem, and Apple Time Machine router hardwired to a netgear switch. This switch connects a Nucleus, a Lumin Streamer/dac, and a Bluesound Node 2i. The problem is that the core will lose connection, music stops and Roon has to re-establish connection. This takes a minute or two. I had a similar issue about a year ago with a KEF LS50W. I know longer have the LS50W. I now have a Bluesound Node 2i connected vi…
I hope it gets sorted out soon
wklie
(Peter Lie)
April 27, 2021, 1:16am
5
I thought I responded to it too suggested something about the m.2 SSD boot drive. However, the next day I could no longer access it, perhaps delisted or made private or something. Is there still a thread you can link me to it (not the March 20 thread above)?
beka
May 5, 2021, 12:00am
6
Hey @wklie ,
I’m sorry for replying this late and for having to ask for clarification. How can I help? If you’re looking for your posts, you can find them on your community profile by navigating to Preferences → Activity.