Issue with Android phone unable to connect to Roon Core on new Windows device (ref#39Y475)

Support
1

Affected Product

Roon

Roon Issue Category

Networking

Description of Issue

I have change computer and use it now as my new Roon core. It works well but, I cannot use my phone (android) anymore as a remote. I renew the Roon Remote on my phone but it did not work: the message ‘’ Connecting’’ is never ending.

Roon Core Platform

Windows

Roon Core Specifications

LG GRAM, 13th Gen Intel Core i7, 16Go, 64bits, Windows 11, New device

Connected Audio Devices

Aire EX-8

Home Network Details

Core is WiFi connected, RouterSagecom model Fast4350,Home Hub 1000,DLink ethernet connect

5

Hi @fabnadeau,

Checking in on this thread, are you still having issues?

This will likely cause you issues sooner or later. Please set up a hardwired ethernet connection to your router from your server device and let me know if you still have issues.

Thanks!

6

This topic was automatically closed 45 days after the last reply. New replies are no longer allowed.