I've been using ARC via Bluetooth in my car (2014 Porsche w/ Burmester) since release and recently (last month-ish) when I hit the back button on my stereo, ARC skips past the beginning of the track and plays the previous track instead of the beginning of the track. I now need to hit forward skip to get back to the song I wanted to hear again.
The back button works as I expect in Apple Music, Qobuz, Spotify. It's only misbehaving in ARC and it used to work fine until recently.
Thank you for the report. I’ll escalate this to our ARC Dev team, who is currently working to iron out inconsistencies with head units.
Two quick clarifications:
What’s the model of either the car or the Burmester head unit itself? These bugs are often device-specific, so we’ll want to pin that information down if possible.
Does this reproduce if you connect via USB-C instead of BT?
I just reproduced the issue and hit the back button on the head unit at 10:05am. It skipped past the beginning of the song I was playing and began playing the previous track. I pressed the skip forward button on the head unit 5 seconds later to return to the original track.
I then let it play until 10:06am and repeated the above.
We have a fix for this issue undergoing testing in our Early Access release. The fix will be released to the public with the next Roon build. Please keep an eye on Software Release Notes. Thank you!