Issue with Bose SoundLink Air

Hi,
there is some issue while controlling Bose SoundLink Air; when i press mute on speakers remote… the zone got muted but i am not able un-mute it with the remote; also increasing volume using remote doesn’t work until i click unmute in roon on zone.

Another issue is - when i power off speaker with its remote; it turns off but zone constantly shows playback…

any idea?
thx

I’ve moved your topic to the support section of the forum.
In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.

1 Like

@ged_hickman1 hi i dont think there is any need to describe more details, its standard roon installation. Issue is apparently with controlling speaker…

Hi @John_Smith,

How are you streaming to this zone? Are you using Airplay from your Core?

When this behavior occurs, does the new volume take after you unmute the zone?

What kind of Operating System is your Core running?
How is the Bose speaker connected (WiFi / Ethernet / Bluetooth / Airplay)?

Hi @noris,

yes i added that device into the Core; and i believe its there via Airplay, there is no other option I think?

When I click on remote - Mute - the increase/decrease volume from remote doesnt work until i click Unmute in roon. Once i click on un-mute in roon the increa/decrease volume on remoet works again.

Core is running on the ubuntu.
As you can see as per speaker specification the only way how to connect it is via Wifi to internal network and then its shows up in the Core -> Audio settings.

Thanks

1 Like

Hi @John_Smith,

Thanks for those additional details!

Can you please confirm if the same behavior occurs when you use Airplay via anther source?

As in - if you use iTunes or another way to stream Airplay to your Bose, are you able to mute and then adjust the volume using the remote?

@noris it works fine with my other airplay devices for example B&W a5.

The issue is only with that Bose speaker.

I tested to stream from my iphone to Bose speaker; muted it by remote and added volume/unmute with remote w/out any problems.

Apparently issue is while streaming to that speaker via airplay from Roon only.

any idea?

1 Like

Hi @John_Smith,

Thanks for confirming that the issue is only with the Bose speaker. I would like to gather your Roon logs to see what they say when the issue occurs, can you please reproduce the issue and let me know the exact local time + date of the issue’s occurrence and the track playing?

Then once I have this information, I can enable diagnostics mode for your account.

@noris its a bit time consuming :frowning: you guys dont have that speaker to test? thanks

Removed 10chsr

@Mike_O_Neill 10chsr?

I started writing rubbish, and deleted it …

Your replies must be more than 10 characters :joy:

Hi @John_Smith ,

This speaker is not Roon Ready nor Roon Tested, so I don’t believe we have it in the lab.
If you would like to help us investigate this further, it would be appreciated!

there are multiple issue with the speaker and i am wondering WHY

  1. sound dropout (ie its playing without any issue and suddenly sound drops … )
  2. no able to mute/unmute with speaker controller

drop out at ~ 13:54

04/01 13:54:00 Trace: Successful POST response from https://push.roonlabs.com/push/1/connect
04/01 13:54:00 Trace: [push] connecting to 34.75.38.200:9200
04/01 13:54:00 Trace: [push] connected
04/01 13:54:01 Trace: [broker/accounts] [heartbeat] now=01/04/2021 11:54:00 nextauthrefresh=01/04/2021 12:49:02 nextmachineallocate=01/04/2021 1
5:49:00
04/01 13:54:03 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 9:20] Grant Green - N132C008M Hurt So Bad
04/01 13:54:04 Info: [stats] 1745mb Virtual, 1015mb Physical, 269mb Managed, 0 Handles, 73 Threads
04/01 13:54:08 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 9:25] Grant Green - N132C008M Hurt So Bad
04/01 13:54:14 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 9:31] Grant Green - N132C008M Hurt So Bad
04/01 13:54:19 Info: [stats] 1731mb Virtual, 1000mb Physical, 199mb Managed, 0 Handles, 72 Threads
04/01 13:54:19 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 9:36] Grant Green - N132C008M Hurt So Bad
04/01 13:54:25 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 9:42] Grant Green - N132C008M Hurt So Bad
04/01 13:54:30 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 9:47] Grant Green - N132C008M Hurt So Bad
04/01 13:54:34 Info: [stats] 1731mb Virtual, 1000mb Physical, 205mb Managed, 0 Handles, 72 Threads
04/01 13:54:36 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 9:53] Grant Green - N132C008M Hurt So Bad
04/01 13:54:42 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 9:59] Grant Green - N132C008M Hurt So Bad
04/01 13:54:48 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 10:05] Grant Green - N132C008M Hurt So Bad
04/01 13:54:49 Info: [stats] 1731mb Virtual, 1000mb Physical, 209mb Managed, 0 Handles, 72 Threads
04/01 13:54:53 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 10:10] Grant Green - N132C008M Hurt So Bad
04/01 13:54:58 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 10:15] Grant Green - N132C008M Hurt So Bad
04/01 13:55:04 Info: [stats] 1731mb Virtual, 1001mb Physical, 215mb Managed, 0 Handles, 71 Threads
04/01 13:55:04 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 10:21] Grant Green - N132C008M Hurt So Bad
04/01 13:55:09 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 10:26] Grant Green - N132C008M Hurt So Bad
04/01 13:55:15 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 10:31] Grant Green - N132C008M Hurt So Bad
04/01 13:55:19 Info: [stats] 1731mb Virtual, 1001mb Physical, 220mb Managed, 0 Handles, 71 Threads
04/01 13:55:20 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 10:37] Grant Green - N132C008M Hurt So Bad
04/01 13:55:26 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 10:43] Grant Green - N132C008M Hurt So Bad
04/01 13:55:31 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 10:48] Grant Green - N132C008M Hurt So Bad
04/01 13:55:34 Info: [stats] 1731mb Virtual, 1001mb Physical, 225mb Managed, 0 Handles, 71 Threads
04/01 13:55:36 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 10:52] Grant Green - N132C008M Hurt So Bad
04/01 13:55:41 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 10:58] Grant Green - N132C008M Hurt So Bad
04/01 13:55:47 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 11:04] Grant Green - N132C008M Hurt So Bad
04/01 13:55:49 Info: [stats] 1731mb Virtual, 1001mb Physical, 230mb Managed, 0 Handles, 71 Threads
04/01 13:55:53 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 11:10] Grant Green - N132C008M Hurt So Bad
04/01 13:55:59 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 11:15] Grant Green - N132C008M Hurt So Bad
04/01 13:56:04 Info: [stats] 1731mb Virtual, 1001mb Physical, 240mb Managed, 0 Handles, 70 Threads
04/01 13:56:04 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 11:21] Grant Green - N132C008M Hurt So Bad
04/01 13:56:10 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 11:27] Grant Green - N132C008M Hurt So Bad
04/01 13:56:16 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 11:33] Grant Green - N132C008M Hurt So Bad
04/01 13:56:19 Info: [stats] 1731mb Virtual, 1001mb Physical, 245mb Managed, 0 Handles, 70 Threads
04/01 13:56:21 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 11:38] Grant Green - N132C008M Hurt So Bad
04/01 13:56:22 Trace: Got ICY Stream Title [Bobby Montez - N132C009M Titoro]




04/01 13:59:32 Trace: [zone kuchyna-bose] PlayPause
04/01 13:59:32 Trace: [zone kuchyna-bose] Selecting Source state=Stopped
04/01 13:59:32 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [LOADING @ 0:00] Bobby Montez - N132C009M Titoro
04/01 13:59:32 Trace: [internetradio] Channel Player: Fetching URL [https://onair.europaradiojazz.org/radio/8000/hd]
04/01 13:59:32 Trace: [musicpowerstate] music is playing, preventing idle sleep
04/01 13:59:32 Trace: [internetradio] Channel Player: Fetching URL [https://onair.europaradiojazz.org/radio/8000/sd]
04/01 13:59:32 Trace: Attempting to play channel URL: icy://onair.europaradiojazz.org/radio/8000/hd
04/01 13:59:32 Info: [kuchyna-bose] [zoneplayer] Playing: channel://icy%3a%2f%2fonair.europaradiojazz.org%2fradio%2f8000%2fhd
04/01 13:59:32 Trace: Got ICY Stream Title [Bobby Montez - N132C009M Titoro]
04/01 13:59:34 Info: [stats] 1770mb Virtual, 1017mb Physical, 255mb Managed, 0 Handles, 80 Threads
04/01 13:59:34 Debug: [easyhttp] [866] POST to https://metadata.roonlabs.net/1/performers/translate?c=tidal-sk returned after 191 ms, status code: 200
04/01 13:59:34 Info: [kuchyna-bose] [zoneplayer]     Open Result (Playing):Result[Status=Success]
04/01 13:59:34 Info: [kuchyna-bose] [zoneplayer] Starting playback
04/01 13:59:34 Info: [zone kuchyna-bose] OnPlayFeedback Playing
04/01 13:59:34 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:00] Bobby Montez - N132C009M Titoro
04/01 13:59:35 Debug: [easyhttp] [867] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack returned after 173 ms, status code: 200
04/01 13:59:35 Info:
--[ SignalPath ]---------------------------------------------
SignalPath Quality = LowQuality
Elements:
    Source Format=Aac 44100/24/2  Quality=LowQuality
    Truncate FromBitsPerSample=24 ToBitsPerSample=16 Quality=HighQuality
    Output OutputType=AirPlay Quality=HighQuality SubType= Model=Bose SoundLink Air
------------------------------------------------------------
04/01 13:59:41 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:00] Bobby Montez - N132C009M Titoro
04/01 13:59:49 Info: [stats] 1770mb Virtual, 1018mb Physical, 255mb Managed, 0 Handles, 69 Threads
04/01 13:59:51 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:00] Bobby Montez - N132C009M Titoro
04/01 14:00:01 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:00] Bobby Montez - N132C009M Titoro
04/01 14:00:04 Info: [stats] 1770mb Virtual, 1018mb Physical, 256mb Managed, 0 Handles, 69 Threads
04/01 14:00:06 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:00] Bobby Montez - N132C009M Titoro

ignalPath Quality = LowQuality
Elements:
    Source Format=Aac 44100/24/2  Quality=LowQuality
    Truncate FromBitsPerSample=24 ToBitsPerSample=16 Quality=HighQuality
    Output OutputType=AirPlay Quality=HighQuality SubType= Model=Bose SoundLink Air
------------------------------------------------------------
04/01 14:03:51 Warn: [airplay/rtsp] SocketException while connecting to RTSP server: Connection timed out
04/01 14:03:51 Warn: [airplay/client] Failed to connect: Result[Status=NetworkError]
04/01 14:03:51 Info: [airplay] AirPlay device connection failed to: AirPlayDevice[DeviceId=000C8A4E2193@Bose Soundlink._raop._tcp.local, Name=Bose-Soundlink.local, Model=Bose SoundLink Air, IPEndPoint=10.0.1.159:1026]
04/01 14:03:51 Trace: [airplay] disconnected
04/01 14:03:51 Trace: [zone] kuchyna-bose received transport control from endpoint integration: suspend
04/01 14:03:51 Trace: [zone kuchyna-bose] kuchyna-bose received transport control from Bose Soundlink: suspend
04/01 14:03:51 Trace: [zone kuchyna-bose] Suspend
04/01 14:03:51 Info: [zone kuchyna-bose] OnPlayFeedback Stopped
04/01 14:03:51 Info: [audio/env] [zoneplayer -> stream] All streams were disposed
04/01 14:03:51 Warn: [streammediafile] error reading stream: Unable to read data from the transport connection: interrupted.
04/01 14:03:51 Info: [audio/env] [zoneplayer] All streams were disposed
04/01 14:03:51 Info: [zone kuchyna-bose] Canceling Pending Sleep
04/01 14:03:51 Info: [zone kuchyna-bose] Canceling Pending Sleep
04/01 14:03:51 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [STOPPED @ 0:00] Joe Torres - N132C011 Soul Cha
04/01 14:03:51 Debug: [easyhttp] [881] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack returned after 249 ms, status code: 200
04/01 14:03:52 Debug: [easyhttp] [882] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/plays?format=msgpack returned after 165 ms, status code: 400





SignalPath Quality = LowQuality
Elements:
    Source Format=Aac 44100/24/2  Quality=LowQuality
    Truncate FromBitsPerSample=24 ToBitsPerSample=16 Quality=HighQuality
    Output OutputType=AirPlay Quality=HighQuality SubType= Model=Bose SoundLink Air
------------------------------------------------------------
04/01 14:04:12 Trace: [airplay/client] Got good OPTIONS: ANNOUNCE, SETUP, RECORD, PAUSE, FLUSH, TEARDOWN, OPTIONS, GET_PARAMETER, SET_PARAMETER, POST, GET
04/01 14:04:12 Info: [airplay] AirPlay device connected: AirPlayDevice[DeviceId=000C8A4E2193@Bose Soundlink._raop._tcp.local, Name=Bose-Soundlink.local, Model=Bose SoundLink Air, IPEndPoint=10.0.1.159:1026]
04/01 14:04:12 Trace: [airplay] connected
04/01 14:04:13 Trace: [airplay/client] Sending ANNOUNCE
04/01 14:04:13 Trace: [airplay/client] ANNOUNCE Succeeded
04/01 14:04:13 Trace: [airplay/client] Sending SETUP
04/01 14:04:13 Trace: [airplay/client] SETUP was successful
04/01 14:04:13 Trace: [airplay/client] Sending RECORD
04/01 14:04:13 Trace: [airplay/client] Record Succeeded
04/01 14:04:13 Trace: [airplay/client] Sending SET_PARAMETER volume -16.5db
04/01 14:04:13 Trace: [airplay/client] Sending first sync packet rtptime=992605075 synctime=992693275
04/01 14:04:16 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:02] Joe Torres - N132C011 Soul Cha
04/01 14:04:19 Info: [stats] 1790mb Virtual, 1016mb Physical, 275mb Managed, 0 Handles, 71 Threads
04/01 14:04:22 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:07] Joe Torres - N132C011 Soul Cha

mute via physical speaker remote

04/01 14:04:34 Info: [stats] 1790mb Virtual, 1020mb Physical, 281mb Managed, 0 Handles, 71 Threads
04/01 14:04:35 Trace: [airplay/client] server lost 1 packets starting at seq 13623
04/01 14:04:35 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 13623
04/01 14:04:35 Trace: [airplay/client] server lost 1 packets starting at seq 13624
04/01 14:04:35 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 13624
04/01 14:04:35 Trace: [airplay/client] server lost 1 packets starting at seq 13625
04/01 14:04:35 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 13625
04/01 14:04:37 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:22] Joe Torres - N132C011 Soul Cha
04/01 14:04:37 Trace: [airplay/client] server lost 1 packets starting at seq 13907
04/01 14:04:37 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 13907
04/01 14:04:37 Trace: [airplay/client] server lost 1 packets starting at seq 13915
04/01 14:04:37 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 13915
04/01 14:04:37 Trace: [airplay/client] server lost 1 packets starting at seq 13916
04/01 14:04:37 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 13916
04/01 14:04:38 Trace: [airplay/client] server lost 1 packets starting at seq 13974
04/01 14:04:38 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 13974
04/01 14:04:39 Debug: [airplay/discovery] Sent mDNS discovery list response
04/01 14:04:39 Debug: [airplay/discovery] Sent mDNS discovery list response
04/01 14:04:39 Trace: [mdns/dacp] [airplay/dacp] got command 'setvolume' value=-144
04/01 14:04:39 Trace: [airplay/client] Sending SET_PARAMETER volume -144db
04/01 14:04:40 Trace: [airplay/client] server lost 1 packets starting at seq 14199
04/01 14:04:40 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 14199
04/01 14:04:40 Trace: [airplay/client] server lost 1 packets starting at seq 14200
04/01 14:04:40 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 14200
04/01 14:04:40 Trace: [airplay/client] server lost 1 packets starting at seq 14286
04/01 14:04:40 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 14286
04/01 14:04:40 Trace: [airplay/client] server lost 1 packets starting at seq 14296
04/01 14:04:40 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 14296
04/01 14:04:40 Trace: [airplay/client] server lost 1 packets starting at seq 14297
04/01 14:04:40 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 14297
04/01 14:04:42 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:28] Joe Torres - N132C011 Soul Cha
04/01 14:04:47 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:33] Joe Torres - N132C011 Soul Cha
04/01 14:04:49 Info: [stats] 1790mb Virtual, 1022mb Physical, 286mb Managed, 0 Handles, 71 Threads
04/01 14:04:52 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:38] Joe Torres - N132C011 Soul Cha
04/01 14:04:52 Trace: [airplay/client] server lost 1 packets starting at seq 15729
04/01 14:04:52 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 15729
04/01 14:04:54 Trace: [airplay/client] server lost 1 packets starting at seq 15951
04/01 14:04:54 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 15951

04/01 14:04:55 Trace: [airplay/client] server lost 1 packets starting at seq 16141
04/01 14:04:55 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 16141
04/01 14:04:57 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:43] Joe Torres - N132C011 Soul Cha
04/01 14:05:02 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:48] Joe Torres - N132C011 Soul Cha
04/01 14:05:04 Info: [stats] 1790mb Virtual, 1022mb Physical, 296mb Managed, 0 Handles, 71 Threads
04/01 14:05:07 Trace: [airplay/client] server lost 1 packets starting at seq 17603
04/01 14:05:07 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 17603
04/01 14:05:07 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:53] Joe Torres - N132C011 Soul Cha
04/01 14:05:12 Trace: [airplay/client] server lost 1 packets starting at seq 18265
04/01 14:05:12 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 18265
04/01 14:05:12 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:58] Joe Torres - N132C011 Soul Cha
04/01 14:05:16 Trace: [airplay/client] server lost 1 packets starting at seq 18794
04/01 14:05:16 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 18794

unmute via bose remote

04/01 14:05:30 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 20448
04/01 14:05:31 Trace: [mdns/dacp] [airplay/dacp] got command 'setvolume' value=-16.5
04/01 14:05:31 Trace: [airplay/client] Sending SET_PARAMETER volume -144db
04/01 14:05:32 Trace: [airplay/client] server lost 1 packets starting at seq 20701
04/01 14:05:32 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 20701
04/01 14:05:32 Trace: [airplay/client] server lost 1 packets starting at seq 20730
04/01 14:05:32 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 20730
04/01 14:05:32 Trace: [airplay/client] server lost 1 packets starting at seq 20732
04/01 14:05:32 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 20732
04/01 14:05:33 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 1:18] Joe Torres - N132C011 Soul Cha
04/01 14:05:34 Info: [stats] 1790mb Virtual, 1022mb Physical, 307mb Managed, 0 Handles, 71 Threads
04/01 14:05:38 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 1:24] Joe Torres - N132C011 Soul Cha
04/01 14:05:39 Trace: [airplay/client] server lost 1 packets starting at seq 21625
04/01 14:05:39 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 21625
04/01 14:05:43 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 1:29] Joe Torres - N132C011 Soul Cha
04/01 14:05:44 Trace: [airplay/client] server lost 1 packets starting at seq 22250
04/01 14:05:44 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 22250

unmute via roon app

04/01 14:06:04 Info: [stats] 1790mb Virtual, 1022mb Physical, 318mb Managed, 0 Handles, 71 Threads
04/01 14:06:05 Trace: [airplay/client] server lost 1 packets starting at seq 24867
04/01 14:06:05 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 24867
04/01 14:06:06 Trace: [airplay/client] Sending SET_PARAMETER volume -16.5db
04/01 14:06:08 Trace: [airplay/client] server lost 1 packets starting at seq 25205
04/01 14:06:08 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 25205
04/01 14:06:09 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 1:55] Joe Torres - N132C011 Soul Cha

root@ronn-core:/var/roon/RoonServer/Logs# systemctl status roonserver
● roonserver.service - RoonServer
Loaded: loaded (/etc/systemd/system/roonserver.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2021-03-30 21:00:14 CEST; 1 day 17h ago
Main PID: 25612 (start.sh)
Tasks: 90
Memory: 2.6G
CPU: 40min 8.317s
CGroup: /system.slice/roonserver.service
├─ 5677 /usr/bin/ffmpeg -f aac -i - -f s32le -ar 44100 -ac 2 -acodec pcm_s32le -
├─25612 /bin/bash /opt/RoonServer/start.sh
├─31654 /opt/RoonServer/RoonMono/bin/RoonServer --debug --gc=sgen --server RoonServer.exe
├─31680 /opt/RoonServer/RoonMono/bin/RoonAppliance --debug --gc=sgen --server RoonAppliance.exe -watchdogport=45657
├─31681 /opt/RoonServer/Server/processreaper 31680
└─31716 /opt/RoonServer/RoonMono/bin/RAATServer --debug --gc=sgen --server RAATServer.exe

Mar 31 21:43:59 ronn-core start.sh[25612]: Started
Mar 31 21:44:00 ronn-core start.sh[25612]: aac_fixed decoder found, checking libavcodec version…
Mar 31 21:44:00 ronn-core start.sh[25612]: has mp3float: 1, aac_fixed: 0
Mar 31 21:44:04 ronn-core start.sh[25612]: Running
Mar 31 22:32:53 ronn-core start.sh[25612]: [AAC/oop] GOT 22050/24/2 9141 samples mf=0x7fe9a4054cf0 underlying_objecttype=-1 underlying_sfidx=-1
Mar 31 22:39:13 ronn-core start.sh[25612]: [AAC/oop] GOT 22050/24/2 9141 samples mf=0x7fe9b404ef10 underlying_objecttype=-1 underlying_sfidx=-1
Mar 31 23:30:54 ronn-core start.sh[25612]: [AAC/oop] GOT 22050/24/2 13778 samples mf=0x7fe9a40449c0 underlying_objecttype=-1 underlying_sfidx=-1
Mar 31 23:37:20 ronn-core start.sh[25612]: [AAC/oop] GOT 22050/24/2 13778 samples mf=0x7fe9b41337c0 underlying_objecttype=-1 underlying_sfidx=-1
Mar 31 23:52:08 ronn-core start.sh[25612]: [AAC/oop] GOT 22050/24/2 7901 samples mf=0x25adaa0 underlying_objecttype=-1 underlying_sfidx=-1
Mar 31 23:59:10 ronn-core start.sh[25612]: [AAC/oop] GOT 22050/24/2 7901 samples mf=0x26fa220 underlying_objecttype=-1 underlying_sfidx=-1

another dropout

04/01 15:20:56 Trace: [airplay/client] server lost 1 packets starting at seq 63193
04/01 15:20:56 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 63193
04/01 15:20:57 Trace: [airplay/client] server lost 1 packets starting at seq 63368
04/01 15:20:57 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 63368
04/01 15:20:57 Trace: [airplay/client] server lost 1 packets starting at seq 63386
04/01 15:20:57 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 63386
04/01 15:20:57 Trace: [airplay/client] server lost 1 packets starting at seq 63399
04/01 15:20:57 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 63399
04/01 15:20:59 Trace: [airplay/client] server lost 1 packets starting at seq 63605
04/01 15:20:59 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 63605
04/01 15:21:00 Trace: [airplay/client] server lost 1 packets starting at seq 63749
04/01 15:21:00 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 63749
04/01 15:21:00 Trace: [airplay/client] server lost 1 packets starting at seq 63773
04/01 15:21:00 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 63773

even in log it shows the playback is fine … no sound

04/01 15:22:14 Trace: [airplay/client] server lost 1 packets starting at seq 7411
04/01 15:22:14 Trace: [airplay/client] resent packet to 10.0.1.159:1210 with seq 7411
04/01 15:22:14 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 78:00] Viktoria Tolstoysuom - N132C029L  Mayday
04/01 15:22:20 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 78:06] Viktoria Tolstoysuom - N132C029L  Mayday


04/01 15:26:06 Info: [stats] 1768mb Virtual, 1052mb Physical, 212mb Managed, 0 Handles, 70 Threads
04/01 15:26:07 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 81:53] Vic Damone - N132C030L Guess I'll Hang My Teras Out To Dry
04/01 15:26:13 Trace: [kuchyna-bose] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 81:59] Vic Damone - N132C030L Guess I'll Hang My Teras Out To Dry

Hello @John_Smith ,

Apologies for the delay! Our team’s queue is longer than typical at the moment, but we’re working to get back to everyone as quickly as we can.

Thank you for sending the logs over, it looks like the value of the volume command when unmuting via Roon is not executing as expected.

I have forwarded your report to the QA team for further investigation, thanks again for letting us know about this behavior!

@noris do u plan to fix it? thanks

@noris
there is one more bug with that speaker, if its playing and i power off the speaker with its remote; it goes off; but inside roon zone is playing … which is wrong behavior.