Issue with connecting to Roon Core using Mac as Core and loading screen stuck (ref#8F5UOC)

Support
1

Hi! What’s not quite right with Roon?

· Music won’t play or issues with my library

Music won’t play or issues with my library

· Trouble creating or restoring backups

Tell us what's going on

· Rodo

Tell us about your home network

· Casa

2

Hey @jesus_lopez1912,

Welcome to the community! It doesn’t look like there is much information in your message, or any devices associated with your account. Can you please confirm:

  • What is your Roon Server platform on?
  • What is it that you are seeing exactly? Can you share a Screenshot?

We also have a wealth of information in our Knowledge Base - Getting Started guides:

Reply with the above info, and we’ll take it from there.

3

Hi @jesus_lopez1912,

We’ve not seen a response and we want to ensure you’ve found the support you need here.

If you’re still having difficulty with Backups, please see this resource:

This thread will eventually auto-close without a response, but you can reach out here to reactivate the conversation.