Issue with Connecting to ROON SERVER on Nucleus+ (ref#0XFO8B)

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· I see something else

When you try to connect, what screen do you see?

· I see something else

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *WiFi*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Nucleus*

Select any of the following components that are present in your local network setup

· *Virtual Machine (VM)* on Roon Remote or Roon Server

Roon doesn't officially support Virtual Machines due to the inherent complexity and range of settings available.

· I'll continue troubleshooting with a standard environment. Please take me to the next question.

Describe the issue

Unable to connect to ROON SERVER and cannot be reset. Nucleus+ please help me. Thank you.

If you’re China based, there are problem with connecting to Roon in China. See many other threads in the support section.

What’s happening?

· I'm having trouble with my DAC, speakers, streamer, etc.

What best describes the issue with your audio device?

· Other

Describe the issue

Roon cannot connect to the server

Describe your network setup

Roon cannot connect to the server

Hello @eiisentw ,

Are you trying to run the Roon Server on the PC from your screenshot? If so, you can click on “Use this PC” button, and then connect to the existing server. Do let us know if this helps, or if you are trying to connect to a different server, please specify more information. Thanks!

1 Like

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.