# Issue with importing library from Bluesound Vault 2i (ref#3L3YJ5)

**URL:** <https://community.roonlabs.com/t/issue-with-importing-library-from-bluesound-vault-2i-ref-3l3yj5/326754>\
**Category:** Support\
**Created:** [October 29, 2026, 9:02pm UTC](https://community.roonlabs.com/t/issue-with-importing-library-from-bluesound-vault-2i-ref-3l3yj5/326754 "2026-10-29T21:02:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kurthoffman](https://community.roonlabs.com/letter_avatar/kurthoffman/32/5_5575768a8748004e209b776fc1b2916d.png) [@kurthoffman](https://community.roonlabs.com/u/kurthoffman)\
**Post date:** [October 29, 2026, 9:02pm UTC](https://community.roonlabs.com/t/issue-with-importing-library-from-bluesound-vault-2i-ref-3l3yj5/326754/1 "2026-10-29T21:02:26Z")

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#### Hi! What’s not quite right with Roon?
 

· Music won’t play or issues with my library

 
#### Music won’t play or issues with my library
 

· Local files won't import or appear

 
#### Tell us what's going on
 

· trying to import my library from my bluesound vault 2i

 
#### Tell us about your home network
 

· netgear orbi 960

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**Author:** ![connor](https://community.roonlabs.com/user_avatar/community.roonlabs.com/connor/32/172788_2.png) [@connor](https://community.roonlabs.com/u/connor)\
**Post date:** [October 29, 2026, 10:19pm UTC](https://community.roonlabs.com/t/issue-with-importing-library-from-bluesound-vault-2i-ref-3l3yj5/326754/2 "2026-10-29T22:19:32Z")

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Hi @kurthoffman,

Thank you for your post.

The latest diagnostics to reach our accounts show that RoonServer itself is offline.

Can you please share a screenshot of the [Nucleus web administration page](https://help.roonlabs.com/portal/en/kb/articles/nucleus-web-administration-interface) here?

What is the specific error you’re encountering within Roon when you attempt to import this library? Please also share a screenshot of the Settings → Storage page within Roon showing any network shares or local folders you’ve added as Watched Folder locations.