Issue with Nucleus Hardware Detected (ref#F4AIWH)

[Dale_Travis]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I am having issue with my Nucleus Hardware

Tell us about your home network

· Nucleus Hardware will not power up

[noris]

Hello @Dale_Travis ,

Thanks for reaching out. It sounds like the Nucleus is not able to turn on at all (no power button glow), and you’ve tried a different outlet/power strip? If that’s the case, please get in touch with our RMA team at the link below:

Nucleus Troubleshooting

Thanks!