Roon Core Machine
NUC Intel
Roon version 2.0 (build 1128)
Networking Gear & Setup Details
ISP:
Virgin Media (UK), with Hub 3.0 in Router Mode, and has UPnP disabled
Hub 3.0 is connected to Asus ZenWiFi AX. This has UPnP enabled, and have setup Port Forwarding rule for Roon Core (ROCK).
Netgear GS308 is connected to Asus
Wired connection from GS308 to to Netgear GS316 in other room
NUC Intel (Roon Core) connected to Netgear GS316
NAS drive containing music connected to Netgear GS316
Other devices connected to GS316
There is also another Asus ZenWifi that connects to the main Asus ZenWifi - this increases WiFi coverage
Connected Audio Devices
Sonos Play 5 * 2
Sonos Play 1 * 2
Sonos Connect Amp
Number of Tracks in Library
Description of Issue
Setting up Roon ARC is not working.
In my iMac when I launch the Roon Application and go to Settings → Roon ARC, it says “Roon ARC was unable to securely access your Roon Core”.
Diagnostics:
{
“connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“...“,“router_external_ip”:null},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:”..*.*”,“found_upnp”:true,“error”:“doaction request return statuscode: UnknownError”}
}
Note I have hidden the IP address’s do not want to make that public.
I tried disabling the firewall’s in both Hub 3.0 and Asus router - did not work, so enabled them again.
I also tried setting up DDNS on the Asus router, that also did not help.