· I'm having trouble getting Roon on a Synology NAS (DS923+) to connect to my BACCH-SP, which is on the same network. It was working before, but I had to turn my whole system off (at the power) for house renovations for three months, and when I turned it all back on again, the ip address of the BACCH had changed, so the existing zones no longer worked.
ip address of Synology NAS = 192.168.68.70, ip address of BACCH-SP = 192.168.68.80.
Two other existing zones (MSB Renderer Mk2, and Anthem 540, both on same network) still work. And I can find the BACCH on a network map (actually two network maps). I've gone into Windows Firewall on the PC and allowed both raatserver.exe and Roon.exe through - but as the actual server is on the Synology NAS, perhaps the problem is there?
But I don't know how to check that. I've also contacted Theoretica (BACCH) for advice.
Tell us about your home network
· It's a Deco mesh, with 6 endpoints (overkill). The Synology NAS and the BACCH-SP are both hard-wired to different satellites. The MSB is hardwired to the same satellite as the BACCH.
Looking closely at your server logs, we found the exact reason for the connection failure.
The logs show that Roon is trying to connect to your BACCH-SP using the HQPlayer protocol, but it is looking for it at the old IP addresses (192.168.68.71 and 192.168.68.67). Since the BACCH-SP received a new IP address (192.168.68.80) after the power cycle, Roon is essentially knocking on the wrong door.
Because the BACCH-SP connects via HQPlayer rather than being natively Roon Ready, its network configuration is managed in a different menu.
To update the IP address and restore the connection, please follow these steps:
Open Roon and go to Settings > Setup.
Scroll down to find the HQPlayer section.
Click Add HQPlayer and enter the new IP address: 192.168.68.80.
Once the new IP is added, navigate to Settings > Audio. The BACCH-SP should now appear correctly as an HQPlayer zone, and you can click Enable.
Please give this a try and let us know if it gets the music playing again!
Thanks Vadim. I’m away from the system for a couple of days, but will try as soon as I return and confirm the outcome. As I can open Roon on multiple devices, presumably it doesn’t matter which device I use?
That is fantastic news! I am glad to hear the music is flowing again.
To save you from having to remember this workaround in the future, the easiest permanent fix is to set a Static IP (sometimes called “Address Reservation”) for both your BACCH-SP and your Synology NAS.
You can do this right inside your TP-Link Deco router app. This tells your mesh network to always assign those specific devices the exact same IP addresses, even after a long power outage or network reboot.
Since the issue is fully resolved, I will go ahead and close this thread. Please feel free to open a new one if you ever need assistance in the future.
