What best describes your playback issue?
· Music stops playing unexpectedly
Is there a specific error message you see? If so, please select from the following options:
· "Audio file loading slowly"
Please try to reboot your Roon Server and check to see if this helps.
· Rebooting my Server had no effect, the issue remains
Does the issue still occur with all Digital Signal Processing (DSP) disabled in MUSE?
· Removing DSP has no effect. I'm still having the same problem.
Does the issue happen with local library music, streaming service music, or both?
· I only have local library music, so I can't test streaming service music.
Where is your local content stored?
· On the same machine where RoonServer is running, internal drive
Please try playing content of a lower sample rate (44.1kHz or 48kHz), does this work as expected?
· No, lower sample rates are still affected
What are the make and model of the affected audio device(s) and the connection type?
· Mac mini bridge
Describe the issue
Roon won’t play properly to my Bridge endpoint (Mac mini), seemingly after installing new router (Verizon Fios). Roon core (Mac) plays fine on system output. Music starts playing over Bridge, but stops after a few minutes. Logs below, seems to indicate both serverside buffer issue and network problem.
Have tried: reinstalling Roon Core, reinstalling Bridge, MUSE is disabled, low and high res music, rebooting everything including router.
07/21 13:33:48 Trace: [Living room] [HighQuality, 16/44 ALAC => 16/44] [100% buf] [PLAYING @ 0:04/4:30] Stonecutters - Dope Lemon<br>07/21 13:33:49 Info: [stats] 37830mb Virtual, 1260mb Physical, 771mb Managed<br>07/21 13:33:52 Warn: [Living room] [zoneplayer/raat] long rtt sync System Output: realtime=8551635881 rtt=116000us offset=-19279364us delta=112243us drift=115436us in 8.223s (14038.277ppm, 50537.796ms/hr)<br>07/21 13:33:54 Trace: [Living room] [HighQuality, 16/44 ALAC => 16/44] [100% buf] [PLAYING @ 0:10/4:30] Stonecutters - Dope Lemon<br>07/21 13:33:59 Trace: [Living room] [HighQuality, 16/44 ALAC => 16/44] [100% buf] [PLAYING @ 0:15/4:30] Stonecutters - Dope Lemon<br>07/21 13:34:00 Warn: [Living room] [zoneplayer/raat] long rtt sync System Output: realtime=16481924676 rtt=55500us offset=-19337075us delta=50311us drift=57725us in 16.2715s (3547.647ppm, 12771.530ms/hr)<br>07/21 13:34:04 Trace: [Living room] [HighQuality, 16/44 ALAC => 16/44] [100% buf] [PLAYING @ 0:20/4:30] Stonecutters - Dope Lemon<br>07/21 13:34:04 Info: [stats] 37828mb Virtual, 1260mb Physical, 771mb Managed<br>07/21 13:34:06 Warn: [Living room] [zoneplayer/raat] long rtt sync System Output: realtime=22609283922 rtt=68500us offset=-19323716us delta=43364us drift=71084us in 22.3725s (3177.329ppm, 11438.384ms/hr)<br>07/21 13:34:09 Trace: [Living room] [HighQuality, 16/44 ALAC => 16/44] [100% buf] [PLAYING @ 0:25/4:30] Stonecutters - Dope Lemon<br>07/21 13:34:14 Trace: [Living room] [HighQuality, 16/44 ALAC => 16/44] [100% buf] [PLAYING @ 0:30/4:30] Stonecutters - Dope Lemon<br>07/21 13:34:19 Trace: [Living room] [HighQuality, 16/44 ALAC => 16/44] [100% buf] [PLAYING @ 0:35/4:30] Stonecutters - Dope Lemon<br>07/21 13:34:19 Info: [stats] 37829mb Virtual, 1260mb Physical, 772mb Managed<br>07/21 13:34:19 Debug: [raat/tcpaudiosource] disconnecting<br>07/21 13:34:19 Error: while sending frames for System Output: serverside buffer overrun<br>07/21 13:34:19 Warn: [zoneplayer/raat] Error during streaming: System.Exception: serverside buffer overrun<br> at Sooloos.Broker.Transport.RaatTcpAudioSource.SendFrames(IPEndPoint ep, Int32 stream_id, Int64 streamsample, Double buffersize, StreamFormat format, Double gain, Double peak, Byte[] buf, Int32 nsamples)<br> at Sooloos.Broker.Transport.RaatZonePlayer.<>c__DisplayClass31_0.<_StartStream4>b__1()<br>07/21 13:34:19 Warn: [raat/tcpaudiosource] send failed: Arg_NullReferenceException<br>07/21 13:34:19 Warn: [raat/tcpaudiosource] disconnecting + retrying<br>07/21 13:34:19 Warn: [zone Living room] Track Stopped Due to Error<br>07/21 13:34:19 Info: <br>--[ SignalPath ]---------------------------------------------<br>SignalPath Quality = Inactive<br>Elements:<br>------------------------------------------------------------<br>07/21 13:34:19 Warn: inactive signal path :(<br>07/21 13:34:19 Info: [zone Living room] OnPlayFeedback StoppedEndOfMediaUnnatural<br>07/21 13:34:19 Debug: [zone Living room] _Advance (Track)<br>07/21 13:34:19 Info: [library] recorded play for profile 981095c1-bb03-448a-a37d-8b4c31c590a1: mediaid=50:1:665c52fc-538c-43a3-ba51-81cbf57d5507 metadataid=123:0:MT0057105673 contentid= libraryid=50:1:665c52fc-538c-43a3-ba51-81cbf57d5507 isfromradio=False isfrommix=False isfrommobile=<br>07/21 13:34:19 Trace: [library] finished with 2 dirty tracks 2 dirty albums 3 dirty performers 1 dirty works 2 dirty performances 0 clumping tracks, 0 clumping auxfiles 0 compute tracks, 0 deleted tracks, 0 tracks to (re)load, 0 tracks to retain, 0 auxfiles to (re)load, 0 auxfiles to retain, and 9 changed objects<br>07/21 13:34:19 Trace: [Living room] [HighQuality, 16/44 ALAC => 16/44] [100% buf] [LOADING @ 0:00] The Laugh Of Recognition - Over the Rhine<br>07/21 13:34:20 Info: [library/albumdetails] found 2 ingroup alternates, 0 other alternates<br>07/21 13:34:20 Trace: [library] endmutation in 160ms<br>07/21 13:34:20 Trace: [dbperf] flush 0 bytes, 0 ops in 1 ms (cumulative 394261912 bytes, 214290 ops in 40146 ms)<br>07/21 13:34:20 Info: [Living room] [zoneplayer] Playing: /Users/dmoller/Music/Music 1/Media.localized/Music/Over The Rhine/The Long Surrender/1-01 The Laugh Of Recognition.m4a<br>07/21 13:34:20 Trace: [Living room] [zoneplayer/raat] Endpoint System Output State Changed: Playing => Prepared<br>07/21 13:34:20 Trace: [System Output] [raatclient] SENT [9]{"request":"end_stream"}<br>07/21 13:34:20 Warn: [broker/images] unexpected error GET'ing https://imagecache.roonlabs.net/im/1/albums/79004d5730303032303831313738/cover/512.jpg: statuscode=999 error=System.Net.WebException: Network is unreachable (172.67.14.113:443)<br> ---> System.Net.Http.HttpRequestException: Network is unreachable (172.67.14.113:443)<br> ---> System.Net.Sockets.SocketException (51): Network is unreachable<br> at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.CreateException(SocketError error, Boolean forAsyncThrow)<br> at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ConnectAsync(Socket socket)<br> at System.Net.Sockets.Socket.ConnectAsync(EndPoint remoteEP, CancellationToken cancellationToken)<br> at System.Net.HttpWebRequest.<>c__DisplayClass216_0.<<CreateHttpClient>b__1>d.MoveNext()<br> at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)<br> at System.Net.HttpWebRequest.<>c__DisplayClass216_0.<CreateHttpClient>b__1(SocketsHttpConnectionContext context, CancellationToken cancellationToken)<br> at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)<br> at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)<br> at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)<br> at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)<br> at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)<br> at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)<br> at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)<br> at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)<br> at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)<br> at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)<br> at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)<br> at System.Threading.Tasks.Task`1.InnerInvoke()<br> at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)<br> at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot, Thread threadPoolThread)<br> at System.Threading.ThreadPoolWorkQueue.Dispatch()<br> at System.Threading.PortableThreadPool.WorkerThread.WorkerThreadStart()<br> at System.Threading.Thread.StartCallback()<br>Exception_EndStackTraceFromPreviousThrow<br> at System.Net.HttpWebRequest.<>c__DisplayClass216_0.<<CreateHttpClient>b__1>d.MoveNext()<br>--- End of stack trace from previous location ---</p> <h2>Describe your network setup</h2> <p>Roon Core in on iMac (OS 14.2.1), Bridge on Mac mini (OS 12.7.5), verizon Fios router