Issue with Roon Server login loop (ref#H4NNX9)

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into the Roon app

Describe the issue

能看到roon server 要求输入账号密码后又回到登录界面

Describe your network setup


Are you based in China? Are you using a VPN, and which one? There have been many reports in recent days by users in China about problems with Tidal in Roon, probably caused by changes in China’s Great Firewall.

See here:

Hi @chen_xiaogu,

Roon relies on connections to upstream services and addresses that might be unreachable due to your geographic location. Please see the suggestion shared by another user via the linked thread above. This situation remains unfortunately beyond Roon’s reach of influence, but there are steps you can take that will likely allow for a successful connection to upstream services.

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