Roon is installed as a control, 64Bit Version
1.6 (build 416) stable
Notebook: HP Probook 6570b
CPU: Intel i5-3210M @ 2.5 GHZ
RAM: 8 GB
Graphic: Intel HD Graphics 4000
System drive: SSD, 234 GB
OS: Windows 10 Pro - Version 1903, x64 (Build 18362.476)
OpenGL Extensions Viewer is reporting:
full compatible with Version 3.0, 3.1, 3.2, 3.3 and 4.0 up to 100%
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Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
No Problem with WiFi/Ethernet
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
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Description Of Issue
The application is installed as a control. The application starts but does not respond. The screen layout of the album view is extremely slow.
The audio zone selection can be confirmed, but you cannot play, stop, or select a track. The application shows little network activity in the Performance Monitor.
Using the 32 Bit Version:
Ok, i was looking for a solution in the community and support forum. The suggestion was to install the 32 bit version.
I installed the 32bit Version: it is running, but had also a bug. When i minimize the roon window and later expand - the app window is empty - “a full white screen”.
I have to close the app and start again. When can the customers get a solid running 64-bit Application ?
I’m using a 64-bit Windows 10 laptop as my core/control and it also experiences the “full white screen” issue noted above. I can navigate out of the screen using the Windows button, but I can never regain control of Roon without closing and restarting the app. Roon will continue playing in “white screen” mode, but all navigation and controls are gone. Suggestions?
I would try downloading the latest graphics drivers as @Rugby suggested to see if that helps. I have also seen reports that using Alt+Tab to open the Roon window might have different behavior, I would give both a try.
The latest supported graphics driver is installed. Newer Intel Driver are not supported at my device , there is a warning message when i try to install the newer one.
A generally perquisite for the Roon control app: graphics support for openGL version 3.0 - my graphics card / chipset is doing that, otherwise is the prequisite incorrect. My suggestion - please give us a tool to check the readiness for running Roon control at our devices
the Roon window must run and must not be minimized. you can choose other applications and switch back to Roon with alt + tab. If you minimize Roon and later expand the window : white screen, lost control, close and start Roon again. that’s all i have to say.