Issues Playing TIDAL Content [Solved - Cleared TIDAL Cache]

[Benoit_Domis (Benoît Domis)]

Hello,
The same problem happened to me half an hour ago.

Benoît

[noris]

Hello @Benoit_Domis,

I have split your post into it’s own thread so that we can better assist you here. Can you please provide an overview of your setup using this thread as a guide?

I'm having a problem with Roon -- where do I report it?

Question about Roon? Having a problem? Start here. Frequently Asked Questions The Roon Knowledge Base with its User Guide and FAQ sections is great places to find answers to common questions or issues. Here are a few places to start: Getting Started With Roon Recently Updated Documentation Importing Your Music Collection Audio In Roon Browsing And Playing Music In Roon Managing Your Collection and Metadata If you’re still having a problem and need to contact Roon Support, see below. [imag…

You mention that you are having issues playing TIDAL content, does the same issue occur when playing back Local Content? Does the issue affect all of your zones or just one zone?

Please let me know your reply when possible.

Thanks,
Noris

[Benoit_Domis (Benoît Domis)]

Hi,

I followed the instructions you gave the other user and it finally worked again when I reset the core (I use a NUC). Thanks.

Benoît

[noris]

Happy to hear that @Benoit_Domis,

Thanks again for contacting support and I wish you a pleasant listening experience!

Thanks,
Noris