Issues with tidal playback

Can anyone help? I cancelled Tidal and decided to run with Qobuz only. Couple of days went by and I’m missing playlists etc so I signed back up. Now tidal is only playing 96 kbps, the signal path is described as lossy, where has all my hires gone? every song plays for a minute then automatically goes to the next song. I checked in tidal and I’m selecting the highest resolution stream.
nad m66 and m23 now sound awful…

Are you sure songs are not just playing for 30 seconds and not a minute?
As that would indicate Roon does not recognize your Tidal credentials.
Are you sure you are logged in correctly inside of Roon?
Try logging out, reboot the Roon server and log back into Tidal.

Also, double check your streaming preferences. It looks like you’re set to Low.

all set, I’m back up and running
appreciate you…

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