I have a problem with 1.5 with duplicate albums. Basically with black sabbath I prefer my 1986 versions. It now actually won’t allow me to choose this as my primary album, yet the two other albums are ticked primary. When I try to select this as primary it won’t let me.
Also it seems on other albums all version are ticked primary
I’ve combined your posts and shifted them into Support so they can track down these issues for you. Are your phone and Core running the same version number of Roon ? Have you tried rebooting your Core and phone ?
Can you please verify what version of Android you’re currently on? For Roon you will need to be on version 4.4 or higher. Since it’s a new phone you should be on a supported version, but I just wanted to verify.
If you’re on a supported version of Android, can you please try running through the steps listed here? Sometimes this message can be displayed incorrectly on Android devices, and running through the troubleshooting steps in the article should help.
Hey @STEPHEN_ANDREWS — I want to offer my sincerest apology for the delayed response here.
I am going to speak with the technical team regarding what you are seeing. So I have all of the appropriate information, may I ask that you please verify which version of Android your device is running?
I confirmed with the technical team that this device should be supported and that the error you receive is likely a false positive. After doing some research, it appears that this can happen on Android devices from time to time. The link that I posted previously is the best resource I’ve found on resolving, but since that didn’t help, I do have another option for you.
Using the link above you can use the apk to install the latest version of Roon directly on your device. If you have any questions please let me know!