Jimmy Smith Error Message


(David Gibson) #1

Last week I noticed organist Jimmy Smith had two entries that I couldn’t merge. I noticed a similar thread about duplicates that couldn’t be merged and Roon staff was working on it. Today I looked up Jimmy Smith. There’s a single entry, however, when I click on it I get a message that says “This performer was not found”. Clearly a database snafu. Any idea how to fix this? BTW, I’ve got four Jimmy Smith albums. When I select any of them and click the link to Jimmy Smith, I get the same error message.


#2

Hi David,

Apologies for the inconvenience. Can you select all four albums and try re-identifying them?

  1. Go to the Albums browser from the main menu.
  2. Use the funnel filter (top right) to filter all of your Jimmy Smith albums by typing “Jimmy Smith”.
  3. Select all the albums (Ctrl-A or Cmd-A).
  4. Select “Edit” (top right).
  5. Select “Re-Identify Albums” (2nd item under “Your File”).

Thanks,
Joel


(David Gibson) #5

That worked. Thanks alot.