Just spins on updating to 2.0

Roon Core Machine

i installed new Roon remote on my phone, but when i click on the nucleus to update, it just spins and doesn’t seem to connect. I unplugged my nucleus and replugged in, how do you tell if it’s on? is there a light? very frustrating.

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

There’s a power light on the back of the unit by the power button, I believe.

Can you reach the Web Administration page of the Nucleus?

Hey @Kurt_Nelson,

You have my sincerest apologies for the delayed response here, we’ve been dealing with a higher-than-usual volume following our release and we’re working as quickly as we can to get back to everyone.

After taking a look at your account, I see your nucleus has been updated to the most recent build (1133.) Are you still running into issues?

I’ll be on standby for your reply :+1:

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