Core Machine (Operating system/System info/Roon build number)
OS Version 1.0 (build 175) stable
ROON Version 1.6 (build 416) stable
NUC NUC6I7KYK. with 2* 256 GB M.2 disc, 8 GB RAM.
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Switch D-link 1008D
Router Cisco RV 320
Wifi: Cisco WAP131 and Linksys Mesh, same error on tablets
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
DAC1, QUAD Atera play+ via USB
DAC2, Marantz AV8805 via HDMI
Description Of Issue
The system works fine at first, everything, but then after a while, the remotes starts dropping out and lose connection to Roon.
It can be temporary or it can be long periods and finally, I can’t even connect to the WEB UI for the Rock either.
The only thing that helps is a hardware restart, then it comes up right away.
When it’s operational, I can play on all Music devices connected, and I can use the Windows ROON App and the remote android app. until it fails again.
It can work for 5 minutes before it drops out or it can work fine for several hours.
I only use Ethernet for the whole system (except for the android remote app, using WIFI on another cisco AP)
Everything is connected to the same switch, and from there to the cisco router.
I have updated BIOS on the NUC and set up the bios as instructed, with no problems.
The windows PC with the Roon software (control app and audio gateway) is on a similar INTEL NUC, and connected to the DAC via USB.
It continues to work locally and can play other sources, even when the connection to Roon is lost.
QUAD USB Drivers installed and working when playing directly from windows.
Network Connection to the Marantz AC8805 that ROON finds also works fine.
It’s independent of the location of the files being played, and whether I’m playing any music at all.
I’m, not having other issues in the network at all.
I have checked the forum and didn’t find any similar issues.