KEF LSX no longer available in Roon

Core Machine (Operating system/System info/Roon build number)

Intel NUC
Ubuntu 20.04.2 LTS
Roon core version 1.8 (build 783) stable

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ethernet cat 6
Netgear pfsense firewall/router
Aruba switches

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

KEF LSX over Ethernet
Firmware version p20.5102011250.105243

Description Of Issue

KEF LSX have performed perfectly with Roon for over a year. During last few weeks, they have periodically disappeared from Roon. A few times, a restart of both speakers and Roon Core worked. Now however they seem to be completely gone. They are not visible in the desktop, iOS or Android clients.

The speakers are still visible via Airplay, and work perfectly in every other way, including still connecting directly to Spotify.

Hello @support team, is anyone there? Was hoping for some help here. I checked the KEF troubleshooting page, but as you’ll see in my post, everything is wired, the speaker firmware is up-to-date and it was trouble-free until recently. A reboot of the core machine solves the issue for maybe 20 minutes, then the speakers disappear again.

Sorry for the delay in getting back to you John! Are you still experiencing this in Build 795?

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