· I have Roon installed on my samsung galaxy tab S8 tablet and when I want to search on the name of the Track, Album Artist or Album via the search icon on top of each column normally a keyboards appears where you can enter the search criteria. When I click on this search icon the keyboard appears for 1 second and disappears. As a result I am not able anymore to enter text via this keyboard to search for music. A search icon is also available on top right of the screen and via this search the keyboard appears correctly. In the past this always worked correctly. How can this be solved?
Would it be possible for you to record a problem on video and upload it to our Media Uploader so we could try to reproduce the issue in QA department and fix it ?
Thank you again for sharing this report. Our team will attempt to reproduce the problem in-house; from there, development will implement any necessary fixes through our release pipeline.
In the meantime, you can expedite our investigation by providing a video from another device or from a screen recording (see post above fro details). Please also share the following clarifying details:
Does this occur in the Albums browser, too? Your screenshot is from the Tracks browser.
Do you have any issues with keyboard/text input elsewhere in Roon? What about the main search bar?
I’m assuming this only occurs on the S8 and not other Ron remotes?
Lastly, have you taken any OneUI updates on this tablet recently? What is the current OneUI version you’re using?
Thanks for your reply. Hereby the answers to your questions
Q1: In the meantime, you can expedite our investigation by providing a video from another device or from a screen recording (see post above fro details).
I only have one Samsung Tablet available so I cannot test it with another device.
Q2: Does this occur in the Albums browser, too? Your screenshot is from the Tracks browser.
Yes this happens in Albums browser too.
Q3: Do you have any issues with keyboard/text input elsewhere in Roon? What about the main search bar?
No I do not have the problem elsewhere in Roon. In the main search bar the keyboard is appearing correctly as I shared in the video recording that I have shared with you. In the movie I showed where in Roon the keyboard is appearing very short and where the keyboard is appearing correctly in the app. I hope that you received this video correctly via Media Uploader.
Q4: I’m assuming this only occurs on the S8 and not other Ron remotes?
On my smarthphone Samsung S24 this keyboard appears correctly but this is via the smarthphone app which has a different interface.
Q5: Lastly, have you taken any OneUI updates on this tablet recently? What is the current OneUI version you’re using?
We’ve discussed this with our senior QA and development teams. The team is investigating some possibilities here and, as soon as that investigation is complete, we’ll be sure to follow up ASAP.
You have our apologies for the trouble here, and we’ve greatly appreciated your patience as we continue investigating this tricky issue. We’ll be in touch as soon as we can.
