KKbox songs downloading on iPad instead of Synology NAS (ref#14F0B2)

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

About KKbox songs automatically download on the background, and the local host locate on my Roon remote (iPad), not on my Roon server (Synology NAS).

Describe your network setup

5G CPE Pro 3 router, range 1.5m-2m approximately, Synology NAS as a server, iPad remote, iPhone remote, Mac mini remote.

Hi @Kwun_Hei_Cheung,
Thanks for reaching out to us about this issue. Are you using ARC on your iPad? That’s the only Roon product that should be downloading songs to a mobile device and it should only do that if you’ve activated Smart Downloads. Can you show some examples of these downloaded tracks?

I didn’t use the ARC app on iPad or iPhone, but when I login to KKBOX, its showing a notification downloading the songs, I don’t know why, I guess it was downloading in the background, until now it return to normal again.
Thx anyway, if this keeping happen, I will make a screen capture and share to u again.

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