I was sent a 2 TB Nucleus that had the ROON software on the wrong drive. The ROON Sales Rep: Genia helped me to weather my impatience and ignorance and assisted in formating my 2TB SATA drive. Life is good.
Want to let ROON Management know that she provided me excellent customer service and took care of the issue.
Thanks so much, Genia and Roon!!
Happy Roon Nucleus Owner and soon to be lifetime subscriber,
Joon