Latest Update Odd Behaviour

Support
1

Core Machine (Operating system/System info/Roon build number)
ROCK on a Intel NUC.

Since updating ROCK to latest version, DSD 256 has odd behaviour.
DAC is moon mind 280d with mind 2 streamer. Song is barely recognizable with loud popping noise sounds like pop corn popping?

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Unifi Dream Machine router.
Unifi 8 port switch.
Everything is hard wired.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Moon 280d DAC with the Mind 2 which is Roon Ready Certified.

Description Of Issue
See Dropbox

6

Hi @Outlaw,

The video you linked isn’t working for me. Can you try uploading it directly to https://workdrive.zohoexternal.com/external/5dHjIc9hBXX-LVTzf

Can you also give us some details about your setup and share a screenshot of the signal path?

Thanks!

7

Okay I downloaded to that link

8

Router Unifi Dream machine.Dac is a Moon 280d with Mind 2 streamer which is Roon certified Dac hooked to Unifi 8 port switch.It is all hard wired.

image
image2592×1936 1.2 MB

9

Should i go into web page for Roon Rock and reinstall operating system ?

10

Hello @Outlaw,

Try a full (remove power cord) power cycle of the NUC and the 280D.

-John

11

okay will try that

12

No still same problem

13

Also tried reinstalling operating system on nuc with Roon no luck ?

14

I just know tried Roon on windows 10 PC same issue.This issue only started with last update to 710 ?

15

Any other ideas ???

16

Just tried with external ssd with dsd 256 files.DSP turned off still issue remains.I have spent all eve on this gotten no where.Very Frustrated.

17

Hello @Outlaw,

To the best of my knowledge nothing was changed in the area of DSD or audio playback in the update.

I’ve scheduled test time with our in-house 280D for tomorrow.

-John

18

Okay thanks.Didn’t change nothing on my end other then the update.

19

Also I can use HQPlayer with Roon and no issues with DSD 256

20

John,
I did a complete fresh install of ROCK on my NUC, it now seems to be working properly.
Fingers crossed.

21

Hello @Outlaw,

Glad to hear it’s working again, let us know if you run into further troubles.

-John

1 Like
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