· None of the above quite fits
· None of these quite match
· hi the LED BACK OF MY ROON NUCLEUS IS BURN
· the LED back of my roon nucleus is burn
Hello @jean.briere
Thanks for the report, and I’m sorry to hear you’ve hit some hardware issues with your Nucleus. The best next step here is to get in touch with our RMA department directly, as they’re in charge of all hardware-related Nucleus issues. To do so, open the Typeform link below and select ‘Other’ followed by 'This issue is related to a physical component".
Typeform link : Nucleus Troubleshooting
Screenshot for reference:
They’ll help get you sorted out moving forward. Thanks! 
Hi @jean.briere,
Our hardware team hasn’t yet received a formal RMA inquiry from your account; we’ll need the device-specific information in the form @vadim has shared above in order to proceed from here, so please follow the Nucleus Troubleshooting link and select the relevant option for a malfunctioning physical component.
We’ll reach out via email once we’ve received that information. Thank you!
Hello @jean.briere ,
We have not heard back from you, so we will go ahead and close this thread due to inactivity. If you need further assistance, please submit the RMA request as noted earlier, thank you.
