My library has seemingly been reset to Oct 2024. When looking at "tracks" sorted by "date added" that is the newest song. I have added ~50 songs since then that were previously in that list. When I tried to restore a Roon backup from a few days ago I saw them for a second but as it was running some process after the import (green spinning icon by in top right) they were eventually removed. I still see them in Tidal. How can I get Roon to pull in new content from Tidal?
In better news, we’ve shipped a potential fix over to our Early Access build - we’ll be confirming it’s fully fixed over the next few days, and then it will be added to the next Production update.
If you’d like to test the fix on Early Access, I’ll share a link and more information below. Otherwise, we should have a fix in the next update, which will be out to you all very soon. Thank you for your collective patience and for taking the time to report the issue in the first place!
Thank you for the reply. It is only with my Tidal content as I have no other service or content in Roon. Interestingly enough, so far it only affected the one playlist. I recreated the playlist under another name in Tidal, where only 2 songs became unavailable, and resynced my Tidal account Roon and the new playlist shows all 319 songs while the old playlist continues to only show 46 songs in Roon, but 321 in Tidal. Will leave it to see if your next version update fixes it.
Yes. It is only Tidal as that is the only service I have hooked up.
I would add that it isn’t just my playlists but also my tracks. So, tracks I have liked/starred in Tidal, which used to come into “my tracks” on Roon are not. I am missing like 150 songs from 2023 alone (only 1 in my list of tracks with “date added” of year 2023). Missing some from others years older and newer as well.
Our team is currently investigating the issue with TIDAL synchronization. We’re working to identify the root cause and implement a fix as soon as possible.
You can follow the progress and updates in the following thread.