Lifetime Roon Subscription, Changed e-mail address and password and can't launch Roon

[bill_perkins (birdland_bill)]

Innuos Zenith SE
iMac

As in title. Roon working fine. I changed e-mail address and password successfully following Roon procedures. Can’t launch Roon now.

Networking Gear & Setup Details

Connected Audio Devices

irrelevant

Number of Tracks in Library

irrelevant

Description of Issue

can’t launch Roon. Had been running latest version. Changed e-mail address and password and now can’t launch Roon.

[kevin]

Hey Bill, sorry for the trouble here – could you describe the symptom in more detail? When you try to launch Roon on your iMac are there any error messages, or does the Roon window not show at all? A reboot of your Roon Core also never hurts, make sure to give that a try.

[bill_perkins (birdland_bill)]

All good after turning Roon off, then on in InnuOS. Launching Roon then requested e-mail and password. New of both and back in the grand game.