Linking Roon to with Qobuz

[Doug_Mann]

Roon Core Machine

Roon Core Device 2020 run by iPad

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

45,000 tracks

Description of Issue

With the latest Roon updates I cannot link Roon to my Qobuz account - the Roon site does not recognize username and password as correct (which they are if I login to my Qobuz account).

If I try to sign up for 30 day free trial the Roon site immediately recognizes that I have an account with Qobuz - how do I fix this?

[Rugby (aka Daniel or Big Dan)]

@Doug_Mann

username and password

Qobuz seems to be enforcing the email address as username. Try using the email address associated with the Qobuz account.

[AceRimmer (Smoke me a kipper, I'll be back for breakfast!)]

And if that does not help restart the Roon Core server software or just reboot the machine.

[benjamin]

Hey @Doug_Mann,

Ben here with the support team following up on this thread. Welcome to the community! We’re excited to have you here. Both @Rugby and @AceRimmer are spot on with next steps on getting your Qobuz account synced with your roon account.

Let me know if you’re still hitting any snags after trying the above