I bought a Gato Audio in part because of Roon support, which was by the way incredibly recommended by the seller. After reading a lot of good reviews I was about to buy a server but fortunately I found that it doesn’t support Linux before, even when it misleads potential customers:
when I see “get it on Linux”, I’m not really thinking just in the server component.
We Linux users are used to be left behind and find alternative ways of making things work (emulators, virtual machines, dual booting, ndiswrapper…). However, when I am asked to pay USD 700 I expect a premium support. This of course is not the case -I won’t use wine for such an expensive piece of software, just to be pointed out that “Linux is unsupported” whenever I find an issue.
You know what they say, “a happy customer tells a friend, an unhappy customer tells the world”? I’ll make sure that statement comes true at least in my case.
I truly hope Roon reconsiders this.
Greetings