Linux USB crash when enabling Dali IO 12 headphones in Roon (ref#9CDVUV)

Support
1

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Linux USB crash when connection audio to roon

Hi, just trying to utilize roon bridge or roon server on a Linux host (Arch Linux), the service is fully operational until

a) Dali IO 12 headphones is installed
b) attempt to enable Dali IO 12 headphones via roon interface (ipad or iphone)

The roon service crashes and various USB devices stop functioning until logout/reboot or you re-attach them. Note USB headphone audio works without issues in general.

There is nothing obvious in the roon logs to suggest issues, but they are not very verbose. dmesg does show the disconnect of the other devices

Running roon service app as a standard user does work, so issues is specific to when roon is run as a system level service.
Enabling standard audio interfaces on the same device works without issue.

Would be great if you could advise/look into this.

Have tried disconnecting all other USB devices and changing ports around to no-avail. 

Jan 09 08:17:56 stevenarch systemd[1]: Started RoonBridge.
Jan 09 08:17:56 stevenarch sudo[6403]: pam_unix(sudo:session): session closed for user root
Jan 09 08:17:56 stevenarch start.sh[6412]: 00:00:00.000 Warn: get lock file path: /tmp/.rnbgem0-
Jan 09 08:17:56 stevenarch start.sh[6412]: 00:00:00.035 Trace: [childprocess] using unix child process
Jan 09 08:17:56 stevenarch start.sh[6412]: 00:00:00.042 Debug: PathForResource, filename: ../.update
Jan 09 08:17:56 stevenarch start.sh[6412]: 00:00:00.044 Debug: PathForResource, candidate: /opt/RoonBridge/Bridge/../.update
Jan 09 08:17:56 stevenarch start.sh[6412]: 00:00:00.045 Debug: PathForResource, filename: RAATServer
Jan 09 08:17:56 stevenarch start.sh[6412]: 00:00:00.045 Debug: PathForResource, candidate: /opt/RoonBridge/Bridge/RAATServer
Jan 09 08:17:56 stevenarch start.sh[6412]: 00:00:00.045 Debug: PathForResource, filename: RoonBridgeHelper
Jan 09 08:17:56 stevenarch start.sh[6412]: 00:00:00.045 Debug: PathForResource, candidate: /opt/RoonBridge/Bridge/RoonBridgeHelper
Jan 09 08:17:56 stevenarch start.sh[6412]: Initializing
Jan 09 08:17:56 stevenarch start.sh[6412]: 00:00:00.050 Info: Starting /opt/RoonBridge/Bridge/RoonBridgeHelper
Jan 09 08:17:56 stevenarch start.sh[6412]: 00:00:00.052 Info: ConnectOrStartAndWaitForExit RAATServer, path: /opt/RoonBridge/Bridge/RAATServer
Jan 09 08:17:56 stevenarch start.sh[6412]: Not Running (.o)
Jan 09 08:17:56 stevenarch start.sh[6425]: 00:00:00.002 Warn: get lock file path: /tmp/.rnbhgem0-
--More--
journalctl --since="2025-1-9 08:03:00"^C
[stevenm@stevenarch RoonBridge]$ journalctl --since="2025-1-9 08:03:00"
Jan 09 08:03:54 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:03:54 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:03:57 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:03:57 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:03:57 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:03:57 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:03:59 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:03:59 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:04:26 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:04:26 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:04:29 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:04:29 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes of 1 users.
Jan 09 08:06:13 stevenarch NetworkManager[621]: <info> [1736370373.0034] device (wlan0): set-hw-addr: set MAC address to 1A:AA:B2:DF:83:FF (scanning)
Jan 09 08:06:13 stevenarch NetworkManager[621]: <info> [1736370373.0267] device (wlan0): supplicant interface state: inactive -> disconnected
Jan 09 08:06:13 stevenarch NetworkManager[621]: <info> [1736370373.0267] device (p2p-dev-wlan0): supplicant management interface state: inactive -> disconnected
Jan 09 08:06:13 stevenarch NetworkManager[621]: <info> [1736370373.0318] device (wlan0): supplicant interface state: disconnected -> inactive
Jan 09 08:06:13 stevenarch NetworkManager[621]: <info> [1736370373.0319] device (p2p-dev-wlan0): supplicant management interface state: disconnected -> inactive
Jan 09 08:06:22 stevenarch kernel: usb 1-1.1: new full-speed USB device number 5 using xhci_hcd
Jan 09 08:06:22 stevenarch kernel: usb 1-1.1: New USB device found, idVendor=0a12, idProduct=4010, bcdDevice=20.05
Jan 09 08:06:22 stevenarch kernel: usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
Jan 09 08:06:22 stevenarch kernel: hub 1-1.1:1.0: USB hub found
Jan 09 08:06:22 stevenarch kernel: hub 1-1.1:1.0: 4 ports detected
Jan 09 08:06:22 stevenarch boltd[622]: probing: started [1000]
Jan 09 08:06:23 stevenarch kernel: usb 1-1.1.1: new full-speed USB device number 6 using xhci_hcd
Jan 09 08:06:23 stevenarch kernel: usb 1-1.1.1: New USB device found, idVendor=0a12, idProduct=4007, bcdDevice=28.05
Jan 09 08:06:23 stevenarch kernel: usb 1-1.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
Jan 09 08:06:23 stevenarch kernel: usb 1-1.1.1: Product: DALI IO-12
Jan 09 08:06:23 stevenarch kernel: usb 1-1.1.1: Manufacturer: DALI
Jan 09 08:06:23 stevenarch kernel: usb 1-1.1.1: SerialNumber: 02F8EF604740F1758C0D
Jan 09 08:06:23 stevenarch kernel: input: DALI DALI IO-12 Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c5:00.3/usb1/1-1/1-1.1/1-1.1.1/1-1.1.1:1.0/0003:0A12:4007.0007/input/input25
Jan 09 08:06:23 stevenarch kernel: input: DALI DALI IO-12 as /devices/pci0000:00/0000:00:08.1/0000:c5:00.3/usb1/1-1/1-1.1/1-1.1.1/1-1.1.1:1.0/0003:0A12:4007.0007/input/input26
Jan 09 08:06:23 stevenarch kernel: hid-generic 0003:0A12:4007.0007: input,hiddev98,hidraw4: USB HID v1.11 Device [DALI DALI IO-12] on usb-0000:c5:00.3-1.1.1/input0
Jan 09 08:06:23 stevenarch kernel: hid-generic 0003:0A12:4007.0008: hiddev99,hidraw5: USB HID v1.11 Device [DALI DALI IO-12] on usb-0000:c5:00.3-1.1.1/input1
Jan 09 08:06:23 stevenarch mtp-probe[5344]: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:08.1/0000:c5:00.3/usb1/1-1/1-1.1/1-1.1.1"
Jan 09 08:06:23 stevenarch mtp-probe[5344]: bus: 1, device: 6 was not an MTP device
Jan 09 08:06:23 stevenarch kernel: mc: Linux media interface: v0.10
Jan 09 08:06:24 stevenarch kernel: usbcore: registered new interface driver snd-usb-audio
Jan 09 08:06:24 stevenarch mtp-probe[5360]: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:08.1/0000:c5:00.3/usb1/1-1/1-1.1/1-1.1.1"
Jan 09 08:06:24 stevenarch mtp-probe[5360]: bus: 1, device: 6 was not an MTP device
Jan 09 08:06:24 stevenarch systemd[855]: Reached target Sound Card.
Jan 09 08:06:26 stevenarch boltd[622]: probing: timeout, done: [2875191] (2000000)
Jan 09 08:06:27 stevenarch plasmashell[1163]: The cached device pixel ratio value was stale on window update. Please file a QTBUG which explains how to reproduce.
Jan 09 08:07:29 stevenarch kernel: usb 7-1.4.1: USB disconnect, device number 6
Jan 09 08:07:31 stevenarch kernel: usb 7-1.4.1: new full-speed USB device number 7 using xhci_hcd
Jan 09 08:07:31 stevenarch kernel: usb 7-1.4.1: New USB device found, idVendor=046d, idProduct=c33f, bcdDevice=31.00
Jan 09 08:07:32 stevenarch kernel: usb 7-1.4.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jan 09 08:07:32 stevenarch kernel: usb 7-1.4.1: Product: G815 RGB MECHANICAL GAMING KEYBOARD
Jan 09 08:07:32 stevenarch kernel: usb 7-1.4.1: Manufacturer: Logitech
Jan 09 08:07:32 stevenarch kernel: usb 7-1.4.1: SerialNumber: 027538693733
Jan 09 08:07:32 stevenarch kernel: input: Logitech G815 RGB MECHANICAL GAMING KEYBOARD as /devices/pci0000:00/0000:00:08.3/0000:c7:00.4/usb7/7-1/7-1.4/7-1.4.1/7-1.4.1:1.0/0003:046D:C33F.0009/input/input27
Jan 09 08:07:32 stevenarch kernel: hid-generic 0003:046D:C33F.0009: input,hidraw2: USB HID v1.11 Keyboard [Logitech G815 RGB MECHANICAL GAMING KEYBOARD] on usb-0000:c7:00.4-1.4.1/input0
Jan 09 08:07:32 stevenarch kernel: input: Logitech G815 RGB MECHANICAL GAMING KEYBOARD Keyboard as /devices/pci0000:00/0000:00:08.3/0000:c7:00.4/usb7/7-1/7-1.4/7-1.4.1/7-1.4.1:1.1/0003:046D:C33F.000A/input/input28
Jan 09 08:07:32 stevenarch kernel: input: Logitech G815 RGB MECHANICAL GAMING KEYBOARD Mouse as /devices/pci0000:00/0000:00:08.3/0000:c7:00.4/usb7/7-1/7-1.4/7-1.4.1/7-1.4.1:1.1/0003:046D:C33F.000A/input/input29
Jan 09 08:07:32 stevenarch kernel: hid-generic 0003:046D:C33F.000A: input,hiddev97,hidraw3: USB HID v1.11 Keyboard [Logitech G815 RGB MECHANICAL GAMING KEYBOARD] on usb-0000:c7:00.4-1.4.1/input1
Jan 09 08:07:32 stevenarch mtp-probe[5409]: checking bus 7, device 7: "/sys/devices/pci0000:00/0000:00:08.3/0000:c7:00.4/usb7/7-1/7-1.4/7-1.4.1"
Jan 09 08:07:32 stevenarch mtp-probe[5409]: bus: 7, device: 7 was not an MTP device
Jan 09 08:07:32 stevenarch boltd[622]: probing: started [1000]
Jan 09 08:07:32 stevenarch systemd-logind[626]: Watching system buttons on /dev/input/event4 (Logitech G815 RGB MECHANICAL GAMING KEYBOARD Keyboard)
Jan 09 08:07:32 stevenarch systemd-logind[626]: Watching system buttons on /dev/input/event3 (Logitech G815 RGB MECHANICAL GAMING KEYBOARD)
Jan 09 08:07:32 stevenarch mtp-probe[5422]: checking bus 7, device 7: "/sys/devices/pci0000:00/0000:00:08.3/0000:c7:00.4/usb7/7-1/7-1.4/7-1.4.1"
Jan 09 08:07:32 stevenarch mtp-probe[5422]: bus: 7, device: 7 was not an MTP device
Jan 09 08:07:35 stevenarch boltd[622]: probing: timeout, done: [2969440] (2000000)
Jan 09 08:09:32 stevenarch rtkit-daemon[884]: Supervising 7 threads of 4 processes</p>

Describe your network setup

MINISFORUM UM780 XTX, 32GB RAM,
Logitech G815 Keyboard, Logitech MX Vertical Mouse, Diplayport Monitor, 1TB NVME SSD

2

Hi @mevel.is ,

Welcome to the forum and thanks for reaching out with your report. I’d be curious to see what RoonServer logs show when this issue happens. I’ve enabled diagnostics for your account, but to focus on the right error, can you please reproduce the issue and let us know the exact local time + date of the next crash?

Additionally, I’m seeing several computers tied to your account, can you please confirm the name of the affected PC? Finally, as a test to see if this impacts only Linux OS, do you by any chance have another PC (or an iOS USB adapter) you can connect the Dali headphones to see if they function properly with Roon there? Thanks!

3

Hi Noris,

Can confirm this does not occur on Windows for the desktop App.

Device hostname is “stevenarch”

Started 17:25

Stopped working 17:26:37

When this occurs all roon audio services on the linux box dissapear on the iPad display.

I do use the headphones via usb-c on the ipad and iphone without issue.

4 
DMESG

[Fri Jan 10 17:25:51 2025] input: DALI DALI IO-12 Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c5:00.3/usb1/1-1/1-1.1/1-1.1.1/1-1.1.1:1.0/0003:0A12:4007.004D/input/input108
[Fri Jan 10 17:25:51 2025] input: DALI DALI IO-12 as /devices/pci0000:00/0000:00:08.1/0000:c5:00.3/usb1/1-1/1-1.1/1-1.1.1/1-1.1.1:1.0/0003:0A12:4007.004D/input/input109
[Fri Jan 10 17:25:51 2025] hid-generic 0003:0A12:4007.004D: input,hiddev98,hidraw4: USB HID v1.11 Device [DALI DALI IO-12] on usb-0000:c5:00.3-1.1.1/input0
[Fri Jan 10 17:25:51 2025] hid-generic 0003:0A12:4007.004E: hiddev99,hidraw5: USB HID v1.11 Device [DALI DALI IO-12] on usb-0000:c5:00.3-1.1.1/input1
[Fri Jan 10 17:26:29 2025] usb 7-1.4.2: USB disconnect, device number 51
[Fri Jan 10 17:26:32 2025] usb 7-1.4.2: new full-speed USB device number 52 using xhci_hcd
[Fri Jan 10 17:26:32 2025] usb 7-1.4.2: New USB device found, idVendor=046d, idProduct=c33f, bcdDevice=31.00
[Fri Jan 10 17:26:32 2025] usb 7-1.4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Fri Jan 10 17:26:32 2025] usb 7-1.4.2: Product: G815 RGB MECHANICAL GAMING KEYBOARD
[Fri Jan 10 17:26:32 2025] usb 7-1.4.2: Manufacturer: Logitech
[Fri Jan 10 17:26:32 2025] usb 7-1.4.2: SerialNumber: 027538693733
[Fri Jan 10 17:26:32 2025] input: Logitech G815 RGB MECHANICAL GAMING KEYBOARD as /devices/pci0000:00/0000:00:08.3/0000:c7:00.4/usb7/7-1/7-1.4/7-1.4.2/7-1.4.2:1.0/0003:046D:C33F.004F/input/input110
[Fri Jan 10 17:26:32 2025] hid-generic 0003:046D:C33F.004F: input,hidraw2: USB HID v1.11 Keyboard [Logitech G815 RGB MECHANICAL GAMING KEYBOARD] on usb-0000:c7:00.4-1.4.2/input0
[Fri Jan 10 17:26:32 2025] input: Logitech G815 RGB MECHANICAL GAMING KEYBOARD Keyboard as /devices/pci0000:00/0000:00:08.3/0000:c7:00.4/usb7/7-1/7-1.4/7-1.4.2/7-1.4.2:1.1/0003:046D:C33F.0050/input/input111
[Fri Jan 10 17:26:32 2025] input: Logitech G815 RGB MECHANICAL GAMING KEYBOARD Mouse as /devices/pci0000:00/0000:00:08.3/0000:c7:00.4/usb7/7-1/7-1.4/7-1.4.2/7-1.4.2:1.1/0003:046D:C33F.0050/input/input112
[Fri Jan 10 17:26:32 2025] hid-generic 0003:046D:C33F.0050: input,hiddev97,hidraw3: USB HID v1.11 Keyboard [Logitech G815 RGB MECHANICAL GAMING KEYBOARD] on usb-0000:c7:00.4-1.4.2/input1
5

journal

an 10 17:25:39 stevenarch start.sh[78201]: 00:00:00.050 Info:  Starting /opt/RoonBridge/Bridge/RoonBridgeHelper
Jan 10 17:25:39 stevenarch start.sh[78201]: 00:00:00.052 Info:  ConnectOrStartAndWaitForExit RAATServer, path: /opt/RoonBridge/Bridge/RAATServer
Jan 10 17:25:39 stevenarch start.sh[78201]: Not Running (.o)
Jan 10 17:25:39 stevenarch start.sh[78214]: 00:00:00.002 Warn:  get lock file path: /tmp/.rnbhgem0-
Jan 10 17:25:39 stevenarch start.sh[78201]: Running
Jan 10 17:25:55 stevenarch kernel: usb 1-1.1: new full-speed USB device number 19 using xhci_hcd
Jan 10 17:25:55 stevenarch systemd[1]: systemd-udevd.service: Got notification message from PID 458: WATCHDOG=1
Jan 10 17:25:55 stevenarch kernel: usb 1-1.1: New USB device found, idVendor=0a12, idProduct=4010, bcdDevice=20.05
Jan 10 17:25:55 stevenarch kernel: usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
Jan 10 17:25:55 stevenarch kernel: hub 1-1.1:1.0: USB hub found
Jan 10 17:25:55 stevenarch kernel: hub 1-1.1:1.0: 4 ports detected
Jan 10 17:25:55 stevenarch boltd[625]: probing: started [1000]
Jan 10 17:25:56 stevenarch kernel: usb 1-1.1.1: new full-speed USB device number 20 using xhci_hcd
Jan 10 17:25:56 stevenarch kernel: usb 1-1.1.1: New USB device found, idVendor=0a12, idProduct=4007, bcdDevice=28.05
Jan 10 17:25:56 stevenarch kernel: usb 1-1.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
Jan 10 17:25:56 stevenarch kernel: usb 1-1.1.1: Product: DALI IO-12
Jan 10 17:25:56 stevenarch kernel: usb 1-1.1.1: Manufacturer: DALI
Jan 10 17:25:56 stevenarch kernel: usb 1-1.1.1: SerialNumber: 02F8EF604740F1758C0D
Jan 10 17:25:56 stevenarch kernel: input: DALI DALI IO-12 Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c5:00.3/usb1/1-1/1-1.1/1-1.1.1/1-1.1.1:1.0/0003:0A12:4007.004D/input/input108
Jan 10 17:25:56 stevenarch kernel: input: DALI DALI IO-12 as /devices/pci0000:00/0000:00:08.1/0000:c5:00.3/usb1/1-1/1-1.1/1-1.1.1/1-1.1.1:1.0/0003:0A12:4007.004D/input/input109
Jan 10 17:25:56 stevenarch kernel: hid-generic 0003:0A12:4007.004D: input,hiddev98,hidraw4: USB HID v1.11 Device [DALI DALI IO-12] on usb-0000:c5:00.3-1.1.1/input0
Jan 10 17:25:56 stevenarch kernel: hid-generic 0003:0A12:4007.004E: hiddev99,hidraw5: USB HID v1.11 Device [DALI DALI IO-12] on usb-0000:c5:00.3-1.1.1/input1
Jan 10 17:25:56 stevenarch mtp-probe[78284]: checking bus 1, device 20: "/sys/devices/pci0000:00/0000:00:08.1/0000:c5:00.3/usb1/1-1/1-1.1/1-1.1.1"
Jan 10 17:25:56 stevenarch mtp-probe[78284]: bus: 1, device: 20 was not an MTP device
Jan 10 17:25:56 stevenarch systemd[1]: controlC2: Processing udev action (SEQNUM=9929, ACTION=add)
Jan 10 17:25:56 stevenarch systemd[1]: controlC2: Got 'add' action on syspath '/sys/devices/pci0000:00/0000:00:08.1/0000:c5:00.3/usb1/1-1/1-1.1/1-1.1.1/1-1.1.1:1.2/sound/c
ard2/controlC2'.
Jan 10 17:25:56 stevenarch systemd[1]: dev-snd-by\x2dpath-pci\x2d0000:c5:00.3\x2dusb\x2d0:1.1.1:1.2.device: Changed dead -> plugged
Jan 10 17:25:56 stevenarch systemd[1]: dev-snd-by\x2did-usb\x2dDALI_DALI_IO\x2d12_02F8EF604740F1758C0D\x2d02.device: Changed dead -> plugged
Jan 10 17:25:56 stevenarch systemd[1]: sys-devices-pci0000:00-0000:00:08.1-0000:c5:00.3-usb1-1\x2d1-1\x2d1.1-1\x2d1.1.1-1\x2d1.1.1:1.2-sound-card2-controlC2.device: Change
d dead -> plugged
Jan 10 17:25:56 stevenarch systemd[1]: dev-snd-controlC2.device: Changed dead -> plugged
Jan 10 17:25:56 stevenarch systemd[1]: dev-snd-by\x2dpath-pci\x2d0000:c5:00.3\x2dusbv2\x2d0:1.1.1:1.2.device: Changed dead -> plugged
Jan 10 17:25:56 stevenarch systemd[1]: Sent message type=signal sender=n/a destination=n/a path=/org/freedesktop/systemd1 interface=org.freedesktop.systemd1.Manager member
=UnitNew cookie=10570 reply_cookie=0 signature=so error-name=n/a error-message=n/a
Jan 10 17:25:56 stevenarch systemd[1]: Sent message type=signal sender=n/a destination=n/a path=/org/freedesktop/systemd1 interface=org.freedesktop.systemd1.Manager member
=UnitNew cookie=10571 reply_cookie=0 signature=so error-name=n/a error-message=n/a
Jan 10 17:25:56 stevenarch systemd[1]: Sent message type=signal sender=n/a destination=n/a path=/org/freedesktop/systemd1 interface=org.freedesktop.systemd1.Manager member
=UnitNew cookie=10572 reply_cookie=0 signature=so error-name=n/a error-message=n/a
Jan 10 17:25:56 stevenarch systemd[1]: Sent message type=signal sender=n/a destination=n/a path=/org/freedesktop/systemd1 interface=org.freedesktop.systemd1.Manager member
=UnitNew cookie=10573 reply_cookie=0 signature=so error-name=n/a error-message=n/a
Jan 10 17:25:56 stevenarch systemd[1]: Sent message type=signal sender=n/a destination=n/a path=/org/freedesktop/systemd1 interface=org.freedesktop.systemd1.Manager member
=UnitNew cookie=10574 reply_cookie=0 signature=so error-name=n/a error-message=n/a
Jan 10 17:25:56 stevenarch systemd[1]: Sent message type=signal sender=n/a destination=n/a path=/org/freedesktop/systemd1/unit/sound_2etarget interface=org.freedesktop.DBu
s.Properties member=PropertiesChanged cookie=10575 reply_cookie=0 signature=sa{sv}as error-name=n/a error-message=n/a
Jan 10 17:25:57 stevenarch systemd[1]: systemd-logind.service: Got notification message from PID 629: FDSTORE=1, FDNAME=session-3-device-13-77
Jan 10 17:25:57 stevenarch systemd[1]: systemd-logind.service: Trying to stash fd for dev=0:6/inode=2317
Jan 10 17:25:57 stevenarch systemd[1]: systemd-logind.service: Added fd 90 (session-3-device-13-77) to fd store.
Jan 10 17:25:57 stevenarch systemd[1]: systemd-logind.service: Got notification message from PID 629: FDSTORE=1, FDNAME=session-3-device-13-78
Jan 10 17:25:57 stevenarch systemd[1]: systemd-logind.service: Trying to stash fd for dev=0:6/inode=2318
Jan 10 17:25:57 stevenarch systemd[1]: systemd-logind.service: Added fd 91 (session-3-device-13-78) to fd store.
6

Hi @mevel.is,
Thanks for getting back to us with those timestamps and information. Our diagnostics weren’t able to complete. So can you please use the directions found here and send over a set of logs to our File Uploader? Once we have those logs we can do a deeper investigation to look into this.

7

Uploaded, both server and client bridge logs.

8

Hi @mevel.is,
What did you name the files when you uploaded them? I was unable to locate them with your username.

9

roonlogs.zip
- Main server (folder)
- Bridge (crashing device)

10

Uploaded again, used name “MEVEL.IS-roonlogs.zip”

11

Hi @mevel.is,

Thank you for your report and ongoing patience. We’ve investigating the provided log sets with developmental and will respond promptly once we have next steps to share.