Live radio stations not playing on Android, iOS, or Windows interfaces (ref#N7HV73)

What’s happening?

· Other – My issue isn’t listed above

Describe the issue

No live radio stations will play from android,iOS, or windows interfaces. I see the stations, but when hitting play now nothing happens. Music from my local library and Qobuz play fine.

Describe your network setup

Asus router. ADSL modem

Same here and now I can’t even connect with Tidal via Roon. Just says Trying to Connect

Good day @danny2 !

We’re sorry to see you are having this problem.

Do we understand correctly that you cannot play radio station at all, from any device ?

Can you please share with us an exact time stamp of when does it happen (time + date) so we could precisely look what could be a problem there ?

Thanks!

Looking forward to your reply.

Regards.

Yes, I did mean I couldn’t play any station from any device. The stations appeared on the live radio tab, but when I clicked on a station, the chosen the page for each one came up - but without any of the usual details, just the name and symbol of the station. And the play now button was unresponsive.

I just now tried it again so I could send you the details you requested, and everything is fine from my various devices. It all works again.

Your guess is as good as mine….

Good day @danny2 !

Okay, thanks for confirming it is fine now.

If it will happen to be a problem again let us know please.

Have a nice day!

Regards.

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.