Login Loop on Roon Free Trial (ref#1YOONI)

Affected Product

Roon

Roon Issue Category

Description of Issue

I try to start free trial part but they always keep asking me to log in, my email, password is right though

Roon Core Platform

Windows

Roon Core Specifications

thinkPad intel core i5, gen 8

Connected Audio Devices

lenovo thinkpad intel i5 vpro 8th gen

Home Network Details

wifi

Hi @Suphakon_Khongthai ,

Welcome to the forum and sorry to hear about the issues you are having logging into Roon. Can I please ask that you manually access your Roon logs by using these instructions, upload the logs to the below link, and let us know once the logs are uploaded? Any issues with accessing or uploading logs, please let us know and we can clarify, thank you!

https://workdrive.zohoexternal.com/collection/8i5239cc05950ac07456889838d9319545a82/external

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