Login Redirects to Account Info (ref#UEP2KU)

Affected Product

Roon

Roon Issue Category

Description of Issue

Login takes me to account info - not to use the app

Roon Server Platform

macOS

Roon Server Specifications

Mac mini M1

Connected Audio Devices

Apple Home pod mini pair

Home Network Details

sky broadband

It sounds as though your browser has some cached credentials for the Roon Labs site that are throwing the sign-in process off track.

You could try:

  • clearing out the cached credentials from your browser, or possibly
  • the next time you land on your accounts page, scroll down to the bottom and click the Sign out button, then repeat trying to log in to Roon.