October 2, 2022, 3:20pm
Roon Core Machine
Networking Gear & Setup Details
ATT - ethernet connection
Connected Audio Devices
Number of Tracks in Library
Description of Issue
Roon can’t find my Roon Core. It’s on my Sonicorbiter i5. Diagnostic page on the Sonicorbiter shows last communication 9/30. Power went out a couple of times during storm. I have turned off/on modem and Sonicorbiter a couple of time and restarted Roon on the Sonictransporter. Any ideas? Thanks.
Do you know which version of Roon Core is on the SonicOrbiter and which are on your Remotes. They all need to be on either 1.8 Legacy or 2.0 for Remotes to interact with the Core?
October 2, 2022, 6:27pm
This procedure was helpful for me some time ago, after an update of both Roon and the Sonicorbiter software:
I had the same problem after the latest update on my machine running Sonicorbiter. My simple solution was to goto the settings of the Sonicorbiter server. Once there, select Roon Server. There, you can select or unselect the option to enable local playback. Save the settings and hopefully Roon will magically wake up. You can then change the setting to its original value.
I don’t know why this worked for me, but it did help.
Also, did you receive the information about updating your SonicTransporter from SmallGreenComputer? This is what they wrote:
Roon 2.0 Update
Upgrade your sonicTransporter to the latest code by pressing the update button. Do this even if you already have Sonicorbiter OS Version 2.8 to make sure you have all the minor fixes.
Detailed instructions on upgrading your sonicTransporter are available on the
Make sure your Roon Config is ready by doing the following:
Using a web browser, go to:
sonicorbiter.com → Manage (under Music Servers, next to the sonicTransporter) → Settings → Roon Server
Make sure no checkboxes are selected and press
Upgrade to Roon 2.0 – Roon will probably ask you to update in the Roon app. If not, go into the Roon app and click
Settings → About and you can force an update from there.
Update all the Roon apps on phones and tablets. You can use the built-in update system in your phone or tablet to do that.
October 2, 2022, 6:43pm
Thanks Arlen and Robert - I ended up deleting and reinstalling Roon on my Core. Not elegant but it worked, I am back in business.
October 2, 2022, 6:44pm
Great that it works again. Happy listening!
October 3, 2022, 1:23pm
I can’t seem to open that thread.
October 3, 2022, 1:54pm
Sorry about that - copied below:
I have an STi5 and occasionally have a problem getting access afterwards. This isn’t specific to 2.0/ARC though. I’ve not found solution that always works, but here’s a few that have worked in the past:
Multiple reboots of the STi5 sometimes works, but not usually
Restart the Roon Server in the app and then go to the settings screen for the Roon Server and hit ‘save’ (see screenshot below)
Uninstall the Roon Server app, reinstall and restore a backup when first launching Roon on the remote
Contact Andrew Gillis at Small Green Computer and ask him to remote connect and sort the problem out (last resort!)
October 3, 2022, 2:52pm
Thanks, this is sort of the path I have stumbled on to, although I haven’t had to bother Mr. Gillis. But I have done that before, too.
October 5, 2022, 2:52am
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