Losing Roon on laptop

I’ve had to download Roon three times this week.
Never had this problem, what’s going on?

If you want help, you’ll have to be a little more specific.

Three mornings-it’s not on my hard drive. Sorry, but thanks anyway.

Anyone from Roon able to assist?

You will need to load your system and network information so Roon tech can look at your system properly. There is a template for this.
Clearly this is unusual and something is wrong.

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