Innuos MKII SE Server running Linux. Roon 1.7 Build 610
All hardware hardwired. Various routers (Verizon Actiontec Cable Modem>Trendnet TEG-S80G>Netgear GS 108>Uptone Audio Ether Regen > Server
Have zero issue with any other software or hardware on my network.
USB to PS Audio Directstream DAC
Since the last update my Roon server has been very unstable. Often I’ll start listening and it will stop after 1 song. Sometimes if I stop/start the song it will restart after 5 mins or so. Most of the time not. Controls seem unresponsive and delayed. Eventually I’ll reboot everything and try again and it won’t start playing immediately after reboot but eventually will play after about an hour of messing around
Is anyone else having this issue? Extremely frustrating to the point my music library is essentially unusable
Roon is on an Innuos server and my entire network is hardwired.Control devices are wi-fi of course (iPad/iPhone)
*Local Library to PS Audio DAC - Shuffled local library for 24 hrs. No issues
*iPad Output - no issues. Played for about 16 hours with no issues
*iMac Output - simultaneously streamed to my MAC for about 14 hours. No issues
Sure seems like Roon’s issue is the PS Audio DAC. Keep in mind I had no issues prior to the update.
Others are reporting this same issue with the PS Audio over at AS
It sounds like these tests went on without any issue?
Can you provide a link?
Have you tried to temporarily host the Roon Core on a different PC to see if the issue still occurs? That would at least allow you to eliminate the Innuous Core as being part of the equation. To switch Cores:
Open Roon on the other PC you wish to try as the Core
Roon Settings -> General
On the “Choose your Core” screen, press “Use this PC”
If asked to Unauthorize, you can go ahead and do so. You are limited to one active Roon Core at a time but you are free to switch between them as often as you’d like.
Verify if the same behavior occurs on the different PC
I haven’t tried moving the core. At some point I’ll try it. No other users are reporting issues similar to this?
I did try a suggestion from AS on the buffer time on my DAC endpoint from 0ms to 500ms. Will report back if it helps.
Today my server is playing normally but I expect the problems to continue because they have been going on for awhile
Paul is definitely correct that this issue is definitely occurring on the RoonServer side of things vs an issue happening on the DAC, there are almost certainly environmental factors that are resulting in this errors occurring. For the vast majority of our customers this type of issue isn’t occurring, and so we need to understand what about your specific setup is resulting in this issue.
I’d like to second Noris’ suggestion for trying a different Core. It’s not something that you need to do permanently, but it’ll help us understand a bit more about this behavior. If things work with that Core then we know we need to focus specifically on how Roon and the Innuos are interacting. If the other Core doesn’t work, then we know it’s a broader issue and we should focus on the network or other common factors.
This has been continuously happening to me. It is almost a constant stoppage after a few songs. Tried shuffling through just local songs on my server (no Qobuz) and it seemed to work longer but still stopped.
When it stops it appears the song is playing (the sound meters) but it is not incrementing/playing
Product is literally unusable for me at this point. I sure hope the upcoming update will take care of these issues. Extremely frustrated.
Looks like I will have to troubleshoot as suggested by moving my core to my MAC to see what happens
I’m assuming I will change my Innuous server to a Player and switch Roon on my MAC to the core. I’ll have to figure out how to point to my music (which is on the server). Concerned about what this will do to the database.
Can someone confirm I can go back & forth with no issues with my server setup?
Hello - I have backups but I guess my concern would be are these separate databases as you move between devices as a Core? Since my MAC will point to a different path for the music I want to make sure I am not messing up the Core/database on my server when I go back
Can’t be my DAC/network since iPeng works great to the same DAC on the same network
Yes, these would be separate databases unless you restore the backup to the Mac. You can also set up the Mac as a fresh database and import very little content and see if it works as expected for a few days, this should help clarify if the previous Core is the issue or the issue is only with the PS Audio.
Running on my MAC as a core. LAN to the PS Audio. Need some time to see how long it goes without stopping. Forward>Stop>Reverse seem to be working without negative consequences
One question: I’m assuming I can output the the Innuos set as a Roon Player to stay USB (which would be a more accurate test). However that endpoint is not working (Roon is playing but I am getting no output). This should work correct? Should I disable the LAN?
Running from my MAC as a core the music did stop overnight. This was to the PS Audio DAC via LAN
I have been unable to get the Innuos to output as a Player/endpoint. It was an option in the audio settings originally but after a reboot of the DAC/disconnecting from the network I no longer see the Innuos as an option in the Audio settings (which would be via USB). It is on the network however.