Loss of access to Sonos speakers and Moon Ace amplifier post Roon update (ref#4RQ1BQ)

What’s happening?

· Other

Describe the issue

Since the last Roon update, I no longer have access to my Sonos speakers and my Moon Ace amplifier which is Roon ready.
Is this related to this version?

Describe your network setup

The router is from the Sagemcom brand and is rented from my Internet provider (Cogeco)

Hello ,

Thanks for reaching out with your message! For us to be able to better assist you, can we kindly ask that you resubmit a proper support ticket by filling out the questionnaire using the below link? Please select the option that best matches your specific issue type instead of simply selecting “other”, as this form was created to help diagnose issues while gathering information and it will allow the support team to be able to best assist with your specific issue type. Thank you!

In this case I would recommend choosing I’m having trouble playing music

https://account.roon.app/en/contact/new-ts-request