Asus laptop qua core hardwired to project Streambox over wlan>
Networking Gear & Setup Details
Connected Audio Devices
Number of Tracks in Library
Description of Issue
Suddenly, I have no sound, neither over Roon nor the Pro-Ject app. Several reboots of the Asus computer and restarts of the Streambox have been ineffective. The displays in Roon and in the Pro-Ject app run normally, there is music is playing. The DAC (Holo May) is working ( as I write I am listening via the cd transport).
Do I conclude that the Streambox is at fault, the Asus (sound card issues?), other …?
Would be grateful for advice.
It’s great to see you in the community again! Thank you for reaching out to us with your question. My apologies for the delayed response and for your wait. We’ve made some recent changes to the support team structure and some reports have experienced a longer response time than usual.
I’m sorry to hear that you were having issues with playback. Since some time has passed I wanted to touch base to get your current status. If you’re still experiencing this problem and need assistance please let us know. We’ll be watching for your reply and get back in touch as quickly as we can. Thanks!
