Lost all Folders

Core Machine (Operating system/System info/Roon build number)

Nucleus Plus 1.7 Build 511

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Unifi Network

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Nucleus USB to Datasat RS20i

Description Of Issue

I tried Roon for the first time since the last update, been watching movies over the holidays instead of music. All of the music storage folders are showing an error. I have rebooted everything in the house. No change. I have deleted one of the folders and tried adding it again, Roon says “unexpected error”. I can instantly use the same network path on my PC and get to these folders and play every song I tried so its not the network. Should I factory reset the Nucleus Plus and start over?

If you restarted the Nucleus? Where is the music stored?

Hi @Leon_Shaw,

Can you share a screenshot of Settings > Storage? Where is your media located? How is it connected?

Any change if you reboot the Nucleus?

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