Lost connection once a minute

Support
1

Core Machine (Operating system/System info/Roon build number)

Windows 10.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Asus RT-AX11000*2 and unmanaged gigabit switches. The core machine and Bluesound endpoint are both Ethernet wired.

iPhone and iPad are of course connected to Wifi, located about 3 meters away from the router.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Bluesound node 2i - Ethernet.

Description Of Issue

I am getting “Lost connection” message about once a minute on my iPhone and iPad. I have tried rebooting the Windows and router but that didn’t seem to help. Any ideas how to fix this?

I have used Roon for years, but I haven’t seen this happening.

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2

Hello @Petri ,

There has been a software update since you posted, can you please confirm if the same behavior occurs on the new build? Do other non-iOS remotes also have this issue?

3

Hi @noris,

I found a solution to this issue before the update. I needed to re-login to my Tidal account in Roon and disable/enable zones in Roon and after this everything started to work just fine.

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