Lost contact with Roon server on QNAP after v2.65 update (ref#779O9A)

Support
1

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

Lost contact with Roon server when installing v2.65. Core is located on QNAP TS-473A SSD separate from library (HDs). Roon app on QNAP shows Roon has stopped. All devices show "can't locate server" How can I reconnect to my server?

Describe your network setup

QNAP 473A, Router: AT&T fiber

2

Hello @Jeff_Dean ,

Thank you for reaching out. According to our diagnostics, it looks like you used a QNAP server in the past with Roon. Please note that there are new requirements for QNAP and the supported way forward is to run Roon in Docker. This guide: Installing RoonServer on QNAP with Docker covers the instructions on how to get setup. Please let us know if you have any questions, thank you.