Lost playlists and some music

Support
#1

I switched my core to a mac and my music is stored on a synolgoy NAS device
My MAC sees the NAS device and all of my files are there. However roon only sees some of it and no playlists
It is clearly a mapping problem - On a mac it is not clear how to set the path…because the folders I can choose from do not list the NAS device…
Am i supposed to add a network share?
all my attempts to that also fail!
my path is thirdwind/music/meridian/artists
however when i type this in I get an error message
thirdwind is the name of my NAS device

Help!!

Lost playlists with new core
#2

Yes, you need to add a network share.

Settings > Storage > Add Folder > Add Network Share. Add the network address, e.g. smb://nas_name_or_ip/file_share_name, and login credentials if needed. If successful, you will be able to browse the share in Roon and select your music folder.

#3

Martin
thanks for your quick response

so based on the info in my previous posts it should be
smb://thirdwind/music/meridian/artists

is this correct?

#4

If the NAS is thirdwind and the share music then yes. You don’t need to add the folder path when adding the share; you can do that afterwards.

#6

Hello @David_Lemont,

Have you made sure to also transfer your Roon database over when you made the switch? Roon playlists are stored on the database, so I would make sure to follow our Migration Docs to transfer everything over.

For adding the NAS share we have instructions here: Add Folders By Path, and yes you should be able to use smb://thirdwind/music/ for the path or //thirdwind/music may also work.

Please let me know if that helps!

#7

I am so frustrated that I switched the core to my mac…finally figured out how to add a network share so that it is scanning my nas device now - .however all the music is coming over except the playlists

1 Like
#8

Hi @David_Lemont,

I’ve moved your post into this existing topic so all the history is together.

Could you confirm that you restored the Roon database from a current backup?

#9

Since I moved the core to my mac I am only missing my playlists
I am build 1.6 for roon…
How do I reciover them
i am assuming they are installed on the NAS

Roon will not play
#10

The play lists are stored in the Roon database…

#11

Hi @David_Lemont,

As @Carl mentioned, playlists are stored in the Roon database, so you will need to follow the proper Migration procedure to transfer the playlists over. Once you have created a Roon backup on the old Core, you can connect to the new Core and restore the backup that you created.

– Noris

#12

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